Customer Service and Sales Leader with Finance Experience

KIMBERLY KHALIL 586-***-****

**************@*****.***

OBJECTIVE

Motivated Customer Service Agent, finance, management, and sales experience. Seeks Finance, Customer Service or Sales, or a position.

QUALIFICATIONS

• Innovative Customer service

• Excellent communication

• Able to Manage recruit, hire and train a sales team

• Entrepreneurial sales skills

• Performs well independently or on a team

EXPERIENCE

Robert Half Projects, Troy, MI 2019-2022

Worked as a remote contractor at a Government Agency Call Center Agent

• Processed a high volume of incoming calls daily

• Processed claims

• Assisted with problem resolution

• Data entry

• Worked in a very fast-paced environment

Big Daddy’s Furniture, Detroit, MI 2013 – 2019

Finance/Sales Manager

• Effectively managed office and up to 20 employees

• Successfully hired and trained new staff member in sales skills

• Creatively advertised, financed, and sold merchandise Invitro Medical Supply Holly, MI 2010 – 2014

Owner/Sales Consultant/Shipping/Receiving

• Created vitamins and ordered appropriate products

• Accurately packaged, invoiced, shipped product

• Actively built and maintained clients

J&T Appliance, Hazel Park, MI 2008– 2010

Office/Sales Manager

• Efficiently managed office and up to 20 employees

• Successfully advertised, finance and closed deals on merchandise EDUCATION

Oakland Community College, Royal Oak, MI - 2019

Associates of Applied Science, Business, Social Work- Two classes to graduate

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