Retail Sales Associate with 3+ Years Experience

Resume

Personal Information

Name: Leilani Sanchez

Email: *********.**.**@*****.***

Phone: +1-830-***-****

Address:, Cotulla, 78014, United States

Drivers License:

Nationality:

Place of Birth:

Date of Birth:

Professional Summary

<p>I am a motivated Retail Sales Associate with 3+ years of experience delivering exceptional customer service and driving store performance. I excel at building rapport, assessing customer needs, and recommending targeted product solutions. Strong point-of-sale skills, inventory management, and visual merchandising support contribute to smooth operations and a positive shopping experience. I thrive in fast-paced environments, collaborate effectively with team members, and resolve questions and concerns promptly. Passionate about product knowledge, upselling, and achieving sales targets while maintaining accuracy and courtesy. Committed to upholding brand standards and enhancing customer satisfaction. I also have experience with entering customer information. </p>

Work Experience:

- Sales associate at Ace Hardware (January 2025 - Present)

Professional Experience

Sales Associate, Ace Hardware

- Maintained a clean, organized checkout area and ensured products were properly displayed, bagged carefully, and restocked as needed to support efficient store operations.

- Processed customer transactions accurately and efficiently, handling cash, credit/debit cards, and electronic payments while adhering to company cash handling procedures.

- Delivered exceptional customer service by actively assisting customers with product questions, location assistance, and recommendations to meet their project timelines.

- Demonstrated product knowledge across hardware categories, guiding customers to appropriate solutions and upselling complementary items to improve project outcomes.

- Resolved basic customer concerns and concerns escalated to management with a focus on quick, positive resolutions and customer satisfaction.

- Collaborated with team members to maintain inventory accuracy, perform stock replenishment, and ensure the sales floor remained clean and inviting.

- Managed daily opening/closing procedures, including cash reconciliations, daily sales reporting, and store readiness for the next business day.worked with computers 9 hours a day 6 days out of the week entering data, money transactions, customer information, cash balances, accounts, card information, card balances.

Education:

- High school diploma at Cotulla High School (August 2018 - May 2022)

Skills:

- Stocking (Level: 100)

- Grammar Experience (Level: 100)

- Teamwork (Level: 100)

- Training (Level: 100)

- Active listening (Level: 100)

- Cashiering (Level: 100)

- Coachability (Level: 100)

- Microsoft Word (Level: 100)

- Leadership (Level: 100)

- Call center experience (Level: 100)

- Phone communication (Level: 100)

- Budgeting (Level: 100)

- Driving (Level: 100)

- Cash handling (Level: 100)

- Microsoft Office (Level: 100)

- Computer skills (Level: 100)

- Communication skills (Level: 100)

- Event planning (Level: 100)

- Customer service (Level: 100)

- Interpersonal skills (Level: 100)

- Data entry (Level: 100)

- Money handling (Level: 100)

Languages:

- English (Level: 100)

References:

- at

Phone:

Email:

Hobbies:

-

Custom Section:

- in Websites & Social Links:

Contact this candidate