Journalism-Driven English Lit Graduate Seeking Internship

Shaylah Ward

***************@*****.*** 805-***-**** San Francisco, California

EXPERIENCED FOOD HANDLER AND SERVICE WORKER

EDUCATION

Bachelor of Arts, Literature March 2025 University of California, Santa Cruz, CA Cumulative GPA: 3.31 WORK HISTORY

Server/Busser/Dishwasher

Nautical Bean Espresso House & Bistro, San Luis Obispo - 2020

● Promptly served and bussed customer orders.

● Maintained a well-stocked back of house, front of house, and lobby.

● Consistently cleaned and sanitized the environment to maintain the tidiness of the cafe. Camp Counselor

Camp Natoma: California Central Coast Summer Camp, Paso Robles - Summer of 2021 & 2022

● Co-led the preparation and facilitation of group and outdoor activities, provided hands-on assistance to promote campers’ understanding and participation.

● Accompanied, supervised, and lived with campers on-site, ensuring their safety while supporting their engagement.

● Established rapport and trust with campers to address and support their individual needs. Supervisor/Manager/Front of House/Barista

The Penny Ice Creamery, Santa Cruz - 2022

● Provided prompt and friendly service in fast-paced setting.

● Offered tailored suggestions based on memorized menu options.

● Solely managed store, served customers, and performed all opening/closing duties. Supervisor/Manager/Front of House

McConnell’s Fine Ice Creams, San Luis Obispo - 2021, Summer of 2022, Winter of 2022, Summer 2023, Winter 2023, 2024

● Served customers in a busy environment.

● Managed and trained staff.

● Performed all necessary tasks associated with opening/closing, cleaning, maintaining inventory, identifying potential issues, and keeping the store running smoothly. Supervisor/Front of House

Marianne’s Fine Ice Creams, Santa Cruz - Current Employer

● Provided prompt, friendly, and personalized service in fast-paced setting.

● Maintained a well-kept, tidy environment

● Performed all tasks required to keep the store stocked, food-safety compliant, closed/prepared at the end/start of day, and customers satisfied.

CERTIFICATION/SKILLS

● Food Handler’s Certification

● Livescan clearance

● First Aid Certification

REFERENCES AVAILABLE UPON REQUEST

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