Warehouse & Operations Leader with Forklift Certification

Robbie Moore

Corryton, TN *****

Phone: 865-***-****

Email: *********************@***********.***

PROFESSIONAL SUMMARY

Dependable and motivated warehouse, manufacturing, and customer service professional with 10+ years of experience in forklift operation, inventory control, shipping/receiving, and leadership. Certified forklift operator (single, double, and triple sit-down). Experienced team lead with a strong work ethic, fast learning ability, and excellent problem-solving skills. Proven ability to manage production floors, support team members, and maintain a safe, efficient work environment. CORE SKILLS

- Forklift Operation (Sit-down, Single/Double/Triple)

- Warehouse Operations & Logistics

- Shipping & Receiving / Loading & Unloading

- Inventory Control / Cycle Counting

- Production Line Support

- Team Leadership & Training

- RF Scanners / Pallet Jack / Reach Truck

- Customer Service

- POS Systems / Cash Handling

- Safety Compliance / LOTO / OSHA Standards

- Scheduling & Staff Coordination

- Problem-Solving & Quality Control

- Heavy Equipment Operation

- Route Delivery / Driving

- Microsoft Excel, Word, Outlook

WORK EXPERIENCE

Doordash Driver – DoorDash, Knoxville, TN (2024–Present)

• Deliver food and grocery orders accurately and on time.

• Provide excellent customer service and route navigation. Warehouse Worker / Forklift Operator – PepsiCo, Knoxville, TN (June 2024–Present)

• Operate sit-down forklift for loading, unloading, and transport.

• Support warehouse organization and inventory movement. Forklift Operator / Checker – Coca-Cola Consolidated, Knoxville, TN (Apr 2022–Feb 2024)

• Promoted to P1 Forklift Operator.

• Handled loading, unloading, staging, and inventory accuracy. Server / Bartender – Lil Joe’s BBQ, Maynardville, TN (Aug 2021–Apr 2023)

• Delivered quality customer service and handled POS transactions. Assistant Manager – Family Dollar/Dollar Tree, Maynardville, TN (Jan 2022–Apr 2022)

• Managed daily operations, deposits, and scheduling.

• Supervised staff and maintained store standards. Street Sweeper – Turf Masters Lawn Care, Knoxville, TN (Jun 2020–Oct 2020)

• Performed commercial parking lot cleaning routes. Machine Operator / Team Lead – DTR Industries, Mosheim, TN (May 2011–Feb 2015)

• Operated four machines simultaneously.

• Served as shift lead, handled troubleshooting, scheduling, and workflow. Restaurant Manager – Ole Town Family Restaurant, Greeneville, TN (Jun 2010–Jul 2013)

• Managed operations, scheduling, customer service, and team support. Customer Service Representative – Sprint, Rockford, IL (2004–2005)

• Handled inbound/outbound calls and customer account issues. EDUCATION

GED – Walters State Community College, Morristown, TN (2009) CERTIFICATIONS

• Forklift Certification (Current)

• Pallet Jack Certification

• Electric Pallet Jack Certification

• Rough Terrain Forklift Certification

• Driver’s License (Valid through 2028)

• Non-CDL Class C

• ServSafe

• CPR Certified

• Passenger Endorsement

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