Multilingual Customer Service and Operations Professional

EDUARDO J. SEDA ORTIZ

*** ******** ***** *****, *******, FL 32824

TEL. 609-***-****

********@*****.***

Dependable employee seeking a position at a prestigious company to apply my customer service-oriented personality, organizational skills, and general problem-solving expertise to ensure highest quality of service. WORK EXPERIENCE

JULY 2024 – CURRENT

AMAZON FLEX DRIVER

● PICK UP PACKAGES AT AMAZON WAREHOUSE (BURLINGTON & LAWRENCEVILLE, NJ) AND DELIVER ACCORDING TO SCHEDULES IN CENTRAL AND SOUTH JERSEY, AND SOMETIMES IN THE PHILADELPHIA, PA AREA. JULY 2024 – JANUARY 2025

CAPITAL HEALTH, BILINGUAL PATIENT NAVIGATOR

● INPUT PATIENT INFORMATION INTO SYSTEM (ELECTRONIC HEALTH RECORD)

● COORDINATE PATIENT APPOINTMENTS

● ENSURE PATIENT COMPLIANCE WITH ALL ELIGIBILITY REQUIREMENTS JUNE 2023 – MAY 2024

MARSHALLS

MERCHANDISE COORDINATOR

● RESPONSIBLE FOR WOMAN’S DEPARTMENT STOCK AND INVENTORY

● HANDLE CASH REGISTER

● RECEIVING

● SALES FLOOR

SEPTEMBER 2021 – DECEMBER 2022

MEDICAL OFFICE DR. RAINIER RAMIREZ-RAMIREZ, TORRE MEDICA HOSPITAL SAN PABLO, BAYAMON, PR

OFFICE ASSISTANT/MANAGER

● ADMINISTRATIVE DUTIES OF A MEDICAL OFFICE INCLUDING, BUT NOT LIMITED TO

MAINTAIN PATIENT APPOINTMENT CALENDAR

MAINTAIN MEDICAL RECORDS (HARDCOPY AND ELECTRONIC)

● TAKE AND DIRECT ALL INCOMING CALLS

● GENERAL OFFICE DUTIES SUCH AS PURCHASING AND PAYING SUPPLIERS OR VENDORS

● OTHER TASKS AS REQUESTED BY SUPERVISOR (DR. RAMIREZ RAMIREZ) AUGUST 2020 – MAY 2021

BURLINGTON

CASHIER SUPERVISOR

● HANDLE CASH REGISTER

● RECEIVING

● SALES FLOOR

AUGUST 2018 –NOVEMBER 2019

CROWN PLAZA HOTEL, HARRISBURG, PA

TEAM LEAD/BANQUETS COORDINATOR

● SUPERVISE ASSIGNED STAFF OF BANQUETS DEPARTMENT

● OVERSIGHT OF EVENT CALENDAR

● ASSURE VENUES ARE PREPARED ON TIME AND ASSURE CLEANUP APRIL 2018 – JULY 2018

JANITOR, ABM SERVICES

● GENERAL CLEANING TO ASSURE OPERATIONAL CONDITIONS ARE MET

● VACUUM, SWEEP, MOP, CLEANING AND STOCK RESTROOMS

● ENSURE DOORS ARE LOCKED AFTER HOURS

● CLEAN UP SPILLS WITH APPROPRIATE EQUIPMENT

● PERFORM MINOR REPAIRS

● NOTIFY SUPERVISORS OR MANAGERS OF MAJOR REPAIRS

● MAINTAIN CLEANING SUPPLIES INVENTORY

● COMPLETE TASKS IN A TIMELY MANNER WITH MINIMAL SUPERVISION

● WORK WITH A CONTRACT CLEANING SERVICE WHEN NECESSARY DECEMBER 2016 – JANUARY 2018

WAREHOUSE PRODUCTION, FARMER’S PRIDE, INC.

QUALITY CONTROL DEPARTMENT

● CLEAN, TRIM, SLICE, AND SECTION MEAT FOR FUTURE PROCESSING

● INSPECT MEAT PRODUCTS FOR DEFECTS, BRUISES OR BLEMISHES AND REMOVE THEM ALONG WITH ANY EXCESS FAT

● PROCESS PRIMAL PARTS INTO CUTS THAT ARE READY FOR RETAIL USE

● REMOVE PARTS, SUCH AS SKIN, FEATHERS, SCALES OR BONES, FROM CARCASS

● SEPARATE MEATS AND BYPRODUCTS INTO SPECIFIED CONTAINERS AND SEAL CONTAINERS

● WEIGH MEATS AND TAG CONTAINERS FOR WEIGHT AND CONTENTS. • USE KNIVES, CLEAVERS, MEAT SAWS, BANDSAWS, OR OTHER EQUIPMENT TO PERFORM MEAT CUTTING AND TRIMMING

EDUCATION

2001

COSMETOLOGY, EMMA’S BEAUTY ACADEMY

1997 - 2000

HIGH SCHOOL, INES M. MENDOZA, CABO ROJO

REFERENCES AVAILABLE UPON REQUEST

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