Data Center Technician and Network Specialist

Mark A. Lighten *** Stelle Avenue Plainfield, NJ *7063 908-***-****

Skills Summary:

Network Cabling (Copper, Fiber, Coaxial)

Computer Operating Systems: Windows 10, MacOS, Linux, Ubuntu.

Experience utilizing Putty/Command line/Power Shell, VMware, Citrix

Experienced in using NetScout Fluke Tester.

Creating Space Allocations for new servers and switches to be anchored in Data Center

Proficient in SharePoint, Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).

Knowledgeable on TCP/IP protocols, DHCP, DNS, LAN, WAN, VPN

Rack/Stack Network Devices (Dell, Oracle, Cisco, Arista, IBM, HP)

Professional Experience:

Deutsche Bank (Piscataway, NJ) June 2019 – Present

Data Center Technician (contracted through DXC Technologies)

Rack and stack servers and network devices for new installations.

Provided escort to external vendors within the Data Center when break/fix issues arise.

CAT5, CAT6, Multimode and Single mode fibers cable runs performed for new data connections or replace faulty connections.

Processed new Changes or Incidents via Service Now ticketing system. Updating status of each ticket and close once work is confirmed completed.

Assisted in the disposal process of network and storage devices. Work with Disposal Team to securely discard decommissioned hard drives, faulty parts, and network devices and document accordingly.

Troubleshoot network cables, servers, switches within the data center using Fluke Testing equipment.

Tracing cables to provide port details as requested.

Wakefern (Keasbey, NJ) December 2018 – May 2019

Computer Technician L2 (contracted through K-Force)

Responsible for the installation and deployment of new P.C.'s after completion of back up and restoration from old for major supermarket food chain.

Modifying printers to allow network access along with mapping network drives. Configuring WLAN/LAN settings by assigning static IP addresses as specified or when required.

Troubleshooting Windows 7/10 desktops, printers and other peripherals hardware problems as well as desktop software issues.

Mapping Network Drives and installation of network printers on designated machines.

Demonstrated excellence in customer service to report to client’s and management the status updates on work-orders completed.

Disassembled and Reassembled desktop to resolve any internal issues or modify for the use of external hardware

Education

PC AGE Career Institute, Iselin, NJ May 2017 – March 2018

Internetwork Engineering Certificate

Bloomfield College, Bloomfield, NJ September 1988 – June 1990

Major: Business Management 48 Credit Hours

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