Cosmetologist with Customer Service Expertise
Resume:
Nasiera Garcia
Austin, TX *****
*************@*****.***
Professional Summary
Accomplished cosmetologist with 3 years of experience in customer-facing roles, including serving and hosting. Proficient in providing exceptional customer service, driving sales, and maintaining a clean and organized environment. Possesses a license in Cosmetology and certifications in Food Handling and TABC server training.
Work Experience
Cosmetologist/ Manager
Haus of talents-Austin, TX
November 2022 to Present
I’m currently an all around cosmetologist my roles include hair care, nail technician as well as some esthetician services.
• Consulted with clients to understand their desired hairstyles and offered professional recommendations based on their hair type and face shape
• Provided a wide range of hair services including cutting, styling, coloring, and treatments to clients
• Utilized various tools including scissors, razors, curling irons, straighteners, and blow dryers to achieve desired looks for clients
Supervisor
Electric shuffle-Austin, TX
October 2023 to February 2025
Served cocktails and food for customers as well as events . On my free time I helped out with supervisor tasks like bringing in Dj’s to change up the vibe and attract more customers .
• Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
• Effectively upsold menu items to increase sales revenue by 10%
• Assisted in training new servers on menu knowledge, service standards, and POS system operation
• Consistently achieved high ratings on customer satisfaction surveys through attentive service delivery Freelance Sales Representative
The Estée Lauder Companies-Austin, TX
April 2020 to November 2023
• Demonstrated extensive knowledge of various makeup brands, product lines, and application techniques to effectively advise customers on the best choices for their desired look
• Developed expertise in color matching techniques to accurately match foundation shades to clients' skin tones for seamless results
• Adhered to strict deadlines and consistently delivered projects on time or ahead of schedule
• Provided personalized beauty consultations to clients, assessing their individual needs and recommending appropriate products
• Demonstrated extensive knowledge of skincare, makeup, and haircare products to educate clients on the benefits and usage
Freelance Sales Representative
Dyson-Austin, TX
January 2021 to October 2023
• Demonstrated extensive knowledge of various beauty brands, product features, and benefits to effectively educate customers and drive sales
• Consistently met or exceeded monthly sales targets by actively promoting new products and upselling additional items
• Built strong relationships with customers through personalized consultations, resulting in a high rate of repeat business
• Maintained an organized and visually appealing display area to attract customer attention and enhance the shopping experience
Education
Cosmetology
Trade school license Wendi Baldwin-Austin, TX
January 2023 to October 2023
Skills
• Food Handling
• Hotel experience
• Makeup Application
• Serving
• Warehouse experience
• Retail sales
• POS
• Driving
• Restaurant experience
• Cash Handling
• Hair Styling
• Beer knowledge (2 years)
• Basic math
• Management
• Cooking
• Project management
• Host/Hostess
• Food service
• Guest services
• Communication Skills
• Stocking
• Hospitality
• Cashiering
• Customer service
• Childcare
• Cleaning Experience
• Merchandising
• Nail Care
• Front desk
• Supervising experience
Certifications and Licenses
Food Handler Certification
Cosmetology License
Driver's License
Esthetician License
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