Entry-Level IT Support Specialist

EBOHON EKHOE OMO

Orlando, Florida Phone: +1-321-***-**** Email: ***********@*****.***

PROFESSIONAL SUMMARY

Detail-oriented and tech-focused professional with strong foundational knowledge of Windows systems, Microsoft Office tools, and basic IT support operations. Skilled in troubleshooting computer issues, assisting users with technical problems, and delivering excellent customer service. Quick learner with leadership experience and the ability to adapt to new technologies. Seeking an entry-level IT or Help Desk role to contribute technical, communication, and problem-solving skills in a professional environment. TECHNICAL SKILLS

• Windows OS: installation, configuration, updates, and troubleshooting

• Microsoft Office: Word, Excel, PowerPoint, Outlook

• Help Desk Support: basic IT support, user assistance, problem resolution

• Networking Basics: internet connectivity, Wi-Fi setup, email configuration

• Computer Operations: file management, data entry, system navigation CORE SKILLS

• Customer service and user support

• Problem-solving and critical thinking

• Communication and teamwork

• Time management and organization

• Documentation and record keeping

EDUCATION

Bachelor of Science in Banking and Finance

University of Benin — 2025 (Awaiting Results)

High School Diploma

West Africa Examination Council (WAEC) — 2020

Primary School Leaving Certificate

Inomwan Foundation School, Benin City

LEADERSHIP EXPERIENCE

House Leader — UNIBEN Management Science Supreme Parliament (2021–2022) Deputy Speaker — UNIBEN Management Science Supreme Parliament (2022–2023) Chairman, Budget Committee — (2022–2023)

Chairman, Environmental Committee — (2022–2023)

Director of Welfare Committee / Member, SUG — (2023–2024) HOBBIES

Driving, Traveling, Watching movies, Playing games, Learning new technology REFERENCES

Available on request

Contact this candidate