IT Support Specialist & Cyber Defender

ANTHONY BLAKE

Killeen, TX *****

785-***-**** / ***********@*****.*** / linkedin.com/in/anthonyblake8/ Accomplished IT Support Specialist and U.S. Army Veteran with proven expertise in network administration, cybersecurity, and end-to-end hardware/software troubleshooting. Skilled in configuring and optimizing enterprise systems, implementing robust security protocols, and managing user access controls to safeguard critical infrastructure. Adept at delivering comprehensive technical support across Windows, Linux, and virtualized environments, ensuring operational efficiency and minimal downtime.

• Network & Security

• Incident Response

• IT Asset Management

• Data Encryption

• Technical Communication

• Forecasting Multitasking

• Team Leadership

• Process Improvement

• Microsoft Office 365

HIGHLIGHTS / PROJECTS

• Virtual Network Defense Lab – Central Texas College (2023): Deployed and secured a Linux-based network using iptables, role-based access controls, and IDS tools.

• Firewall Implementation & Policy Enforcement – Central Texas College (2022): Configured custom firewall rules with pfSense to simulate enterprise-grade perimeter defense.

• Help Desk Ticketing System – MyComputerCareer (2025): Submitted and resolved support tickets to gain hands-on experience with IT service workflows.

Central Texas College

Cyber Defense / Information Assurance Student Killeen, TX 2021 – 2023

• Configured and administered Linux systems, including user account permissions, to replicate secure enterprise IT environments and reinforce system hardening practices.

• Installed and maintained routers, switches, and structured cables to design and support 10+ simulated networks, enhancing practical networking proficiency and infrastructure reliability.

• Performed vulnerability assessments on cloud-based and virtual applications, reducing simulated threat exposure by 30% through proactive remediation strategies.

• Monitored system logs and conducted event analysis to improve detection and reporting of security anomalies, strengthening incident response capabilities.

• Led student projects implementing firewalls and network audits, improving threat visibility and lab security. United States Army Various Locations

Operations Supervisor 2019 – 2020

• Directed operations for 160+ personnel, ensuring secure data handling and maintaining mission-critical communication readiness across all deployments.

• Audited operational records and technical documentation, improving data accuracy and reducing approval cycle errors by 29% through enhanced verification processes.

• Oversaw management of digital and physical assets—including hardware, software, and office equipment— valued at $5M+, achieving zero-loss accountability throughout multiple deployments.

• Collaborated with cross-functional teams to optimize resource allocation using advanced digital tracking tools, accelerating mission support response times and improving operational efficiency. Maintenance Supervisor 2017 – 2019

• Supervised technical maintenance for 12+ personnel, ensuring mission-critical diagnostics and system readiness across all operational platforms.

• Optimized parts requisition workflows through digital tracking systems, reducing maintenance delays by 25% and improving turnaround efficiency.

• Executed 200+ compliance tests under the Unit Prevention Program, contributing to a 98% mission readiness rate and adherence to regulatory requirements.

Team Lead 2013 – 2017

• Directed 150+ security patrols leveraging digital surveillance to ensure physical and data security in high-risk environments.

• Managed access control systems to screen 1,000+ individuals and vehicles, maintaining zero security breaches.

• Delivered safety briefings and facilitated IT-driven emergency simulations, enhancing unit responsiveness and readiness under high-pressure conditions.

EDUCATION CERTIFICATION

Associate of Applied Science (A.A.S), Cyber Defense / Information Assurance Central Texas College 2023 My Computer Career / Information Technology Systems Administration / 2025 SPECIALIZED TRAINING

CompTIA A+ / CompTIA Security+ / CompTIA Network+ / CompTIA / CySA+ Leader Course TECHNICAL SKILLS

Network & Security: Network Configuration, Active Directory, Remote Access, Firewall Setup

(pfSense), Threat Analysis, Risk Assessment, Data Encryption, User account provisioning Tools & Platforms: Wireshark, VMware Workstation, Nessus, Metasploit, Maltego, Nmap, Hardware Troubleshooting, IT asset management

Operating Systems: Windows OS (10/11), Linux, macOS, Android OS, iOS, Software Troubleshooting

Productivity Tools: Microsoft Office 365 Administration (Word, Excel, Outlook, PowerPoint) TECHNICAL COMPETENCIES

Microsoft Windows MAC Microsoft Office Suite

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