Senior Solutions Consultant Telecommunications and IT

AYOUB CHBANI

Dunkerque, FR EU Travel/ Hybrid

Phone : +33 6 33 04 87 77

Email: *****.******@*****.***

Lead Engineer (Industrial Optimization)

IT/OT Program Delivery

CORE SKILLS

Industrial project delivery (IT/OT,

mission-critical)

Process discovery & stakeholder

workshops

Data integration & reporting

automation (Python, Excel/VBA)

Risk / safety / change management in

plants

Vendor & budget governance

RTS / DES FIT

Constraint & capacity mindset

(windows, throughput)

KPI-driven decisions under

uncertainty

Supports software deployments &

change adoption

TOOLS

Python/ Ansible (Scripting)

Git hub

Excel / VBA

Power BI, PowerPoint, Visio

ITMS: CMDB/GLPI & ServiceNow

Service Delivery Management

(ITIL-aligned)

LANGUAGES

French: Native

Spanish: Fluent

English: Professional

PROFILE

Industrial IT/OT program leader with 20+ years of experience delivering complex projects in manufacturing and enterprise environments. Known for converting ambiguous, data-heavy situations into structured baselines (process mapping, constraint analysis, stakeholder alignment) and reliable delivery. Brings a pragmatic, customer-first approach to software-enabled operational improvements - aligned with Emerson RTS/DES engagements.

STRENGTHS FOR RTS / DES PROJECTS

• Consultative discovery with operations, engineering, quality and IT/OT teams; translate real processes into models and datasets.

• Integrate diverse sources (spreadsheets, CMDB/assets, vendor inputs) into a single, reliable project baseline.

• Automation for efficiency: Python and Excel/VBA pipelines for consolidation, validation and KPI dashboards.

PROFESSIONAL EXPERIENCE

ARCELORMITTAL FRANCE (Consulting)

IT/OT Network and Cyber Resilience Project Manager Apr 2024 - Dec 2025 Dunkerque and multi-site (Mardyck, Florange, and others)

• Lead fiber obsolescence and resiliency upgrades, from design studies and pathway validation to execution and acceptance.

• Delivered governance: planning, RAID, RACI, cost tracking, steering committees; coordinated IT, OT, Cyber, Works, Procurement and vendors.

• Managed contractors (STEG, ENITRAM, EIFFAGE and others) and integrated strict operational constraints (permits, outages, access, consignations).

• Structured CMDB-based inventory of assets and backups in GLPI; defined indicators (assets remaining, backup coverage, risk zones) for cyber-resilience steering.

• Contributed to cross-site backup policy harmonization and functional framing of NetBackup (common principles, RPO/RTO, central vs local responsibilities).

• Acted as IT/OT reference for Decarbo projects; raised formal alerts on critical infrastructure risks (cable/fiber near high-voltage lines and gas piping). BONDUELLE

NetOps / Technical Design Consultant

2023 (3 months)

• Performed industrial site surveys and designed LAN and Wi-Fi solution based on Aruba HP; produced architecture documents (English/French).

• Configured and supported F5 platforms (LTM, GTM, ASM, Firepass) and delivered implementation and change documentation.

• Designed Azure networking (VNets, subnets, routing policies, DNS/DHCP) and aligned integrations with InfoBlox.

• Provided 24x7 operational support for MPLS connectivity serving 50+ VIP customers; led platform migrations, iOS upgrades and firewall changes. TRAINING & Certifications

ISO/IEC 27001 Lead Implementer - in

progress (2026)

CCNP ENCOR (2023)

ECSE Advanced (2019)

Certified Security Administrator

Nortel Support Specialist (2001)

Core Skills and Qualifications

Nuclear field: SCN / RP / CSQ -

familiar with nuclear safety

culture and strict procedural

compliance.

Core Skills

Industrial Project Delivery:

Extensive experience managing

IT/OT projects in mission-critical

environments, ensuring timely

and effective implementation of

complex solutions.

Process Discovery and

Stakeholder Workshops: Skilled in

facilitating workshops to uncover

key operational processes and

align diverse stakeholders toward

common objectives.

COMPUTACENTER

Network Engineer / WLAN Project Engineer

2021 - 2023

• Delivered Wi-Fi and network projects for major clients (NATO, DHL, Euroclear, Solvay, Saint-Gobain and others).

• End-to-end WLAN delivery: requirements workshops, Ekahau audits, radio/logical design validation, rollout coordination, post-survey acceptance and RUN handover.

• Produced detailed technical specifications and implementation-ready documentation; supported Cisco-based SD-WAN deployments.

• Contributed to industrialization/automation initiatives and continuous improvement of LAN/WLAN/WAN reliability.

BT BENELUX

Field Project Engineer

2018 - 2021 Europe-wide

• Prepared and configured MPLS routers; handled troubleshooting, proactive maintenance, performance and capacity management.

• Produced operational guides and quality/cost reporting, managed escalations, incidents and service requests.

• Led WLAN project deliveries (needs, audits, deployments, acceptance, documentation).

• Transformed video conferencing service (Cisco and Polycom) for Societe Generale: defined KPIs and moved from best effort to industrialized operations and contractual SLAs within 3 months.

BT FRANCE

Project Engineer

2007 - 2018

• Managed incidents and migrations for enterprise customers; delivered Cisco ToIP deployments and Wi-Fi rollouts.

• Performed telephony audits and provided N1/N2/N3 technical support for IP telephony installations.

CS

Technician / Engineer

1998 - 2007

Early career in network and telecom support and project assistance. OTHER RELEVANT EXPERIENCE

Network infrastructure upgrades and migrations for enterprise clients in industry and food manufacturing (e.g., Bonduelle, P&G, Mars…..Nestlé). Hands-on coordination of vendors, planning, commissioning and documentation in complex environments. EDUCATION

• BTS (BAC+ 2) Electronics Lycee de L’Europe 1998

• VAE (French accreditation of prior experience) — Master’s level (Bac+5 equivalent), Infrastructure & Cybersecurity Project Management Cyber CESI Lille In Progress 2025

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