Administrative Professional with Customer Service Focus

Victoria Velasquez

Santa Ana,CA

714-***-****

********@*****.***

Skills

Bilingual, Microsoft office, office administration, multi-line phone system, self-motivated, detail oriented, observant, focused, positive, professional, flexible,rapid and adaptive, creative, reliable, efficient, Solution oriented professional, High Achiever. Experience

Dec2012- August2015

Restaurant Depot Fountain Valley Ca - Receptionis

• Provide excellent customer service; Faxing & Scanning new client paper work, Microsoft word; 10 line phone system; Returns; incoming/outgoing mail & packages April 2016 - June 2016

Student services, Newport Beach Ca - Underwriting

● Submitted student loans,Forbearance; Audi, Microsoft word, Excel, High Volume calls

● Customer service

July 2017- Dec 2017

PCW Millworls Santa Ana Ca - Receptionist

● Microsoft word, High Volume calls, filing, mail & packages, making Orders Dec 2017-September2023. Guiding ways Santa Ana CA - Caregiver.

• checking patients,changing diapers,checking medication, cleaning,feeding patients Education

2003-2008

Los amigos Fountain Valley Ca -diploma

Interest Medical school, Counseling; Physiology, Family, Animals, working with Children

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