Operations Supervisor with Logistics & IT Focus

BRADLEY MIDGLEY

Kearns, Utah, USA

385-***-**** ************@*****.***

PROFESSIONAL SUMMARY

Results-driven supervisor with proven leadership experience managing team operations, controlling costs, and maintaining high service standards in fast-paced environments. Currently pursuing a Bachelor of Science in Information Science and Cybersecurity while successfully balancing full-time work responsibilities. Previous experience with UPS operations combined with current management role demonstrates strong capability in logistics coordination, team leadership, and operational efficiency.

EDUCATION

Neumont College of Computer Science – Salt Lake City, Utah

Bachelor of Science in Information Science and Cybersecurity

Expected Graduation: 2027

Currently enrolled while maintaining near full-time employment (8am – 12am Saturday and Sunday)

Utah State University (USU) – Kearns, Utah

Completed coursework before transferring

PROFESSIONAL EXPERIENCE

Burger King – Kearns, Utah

Shift Manager (Promoted from Team Member)

March 2024 – Present

Lead and coordinate team of 5-9 employees during high-volume shifts, ensuring efficient operations and service quality standards

Manage labor and cost control to optimize productivity while meeting revenue targets

Enforce safety protocols, sanitation standards, and regulatory compliance across all operational areas

Oversee inventory management, order fulfillment, and waste reduction initiatives

Resolve customer concerns and service issues with professionalism and efficiency

Train new team members on operational procedures, safety requirements, and customer service standards

Promoted within first year based on demonstrated leadership ability and operational excellence

United Parcel Service (UPS) – South Jordan, Utah

Temporary Delivery Assistant

November – December 2023

Supported delivery drivers during peak holiday season with package sorting, and route coordination

Ensured accurate and timely delivery of packages to correct destinations

Maintained organization of delivery vehicle and package tracking accuracy

Demonstrated ability to work efficiently under pressure during high-volume operations

Collaborated effectively with drivers to meet daily delivery targets

SKILLS

Leadership & Operations:

Team supervision and staff coordination

Labor cost management and scheduling

Inventory control and waste reduction

Safety and compliance enforcement

Performance optimization

Technical Skills (Basic, Improving via College):

Java, Python, SQL

Database management

Process documentation

Computer systems proficiency

Core Competencies:

Strong decision-making under pressure

Excellent communication and interpersonal skills

Problem-solving and conflict resolution

Attention to detail and accuracy

Adaptability in fast-paced environments

Time management and multitasking

ADDITIONAL INFORMATION

Proven track record of balancing rigorous academic coursework with full-time management responsibilities

Known for maintaining composure and professionalism during high-pressure situations

Limited availability – Available all day on Saturdays and Sundays, could work all day if necessary, no graveyards. Can also work from 12:30 pm to 5:30 pm Monday through Friday. Preferable range would be from 8am – 11pm. College during the week, schedule varies (currently 8am – 8pm), hence limited Monday through Friday availability.

Contact this candidate