Retail Sales Associate with Customer Focus

JAMES HERTWIG

East Quogue, NY *****

631-***-**** - *********@******.***

PROFESSIONAL SUMMARY

Highly experienced In sales known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Friendly Store Associate with reputation for exceeding performance benchmarks in retail settings. Dependable team player with great communication and organizational skills. Courteous and self-motivated with talent for creating effective merchandise displays.

SKILLS

Customer Service Customer Assistance

Cash Handling Accuracy Attention to Detail Focus

Returns and Exchanges Handling POS Systems

WORK HISTORY

05/2024 to Current Store Associate

7-eleven – Southampton, NY

• Greeted customers, helped locate merchandise, and suggested suitable options. Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.

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Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.

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Increased customer satisfaction by providing efficient and friendly service while handling transactions.

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Handled cash register operations accurately, balancing drawers at the end of each shift.

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• Maintained tidy and organized store to comply with cleanliness standards. 09/2021 to 04/2024 Cashier

Stop & Shop – Hampton Bays, NY

• Greeted customers entering store and responded promptly to customer needs.

• Welcomed customers and helped determine their needs.

• Worked flexible schedule and extra shifts to meet business needs. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

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• Helped customers complete purchases, locate items, and join reward programs. EDUCATION

Expected in 12/2025 Associate of Arts: Liberal Arts And General Studies Suffolk County Community College - Selden, NY

• Chess Club Member

06/2023 High School Diploma

Westhampton Beach High School - Westhampton Beach, NY

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