Customer-Focused River Guide and Support Specialist
Resume:
DAILI ROBINS CAMP *****.******@*****.***
PROFESSIONAL SUMMARY
Hardworking and focused on completing work quickly to consistently meet goals. Reliable team member accustomed to taking on challenging tasks. Dedicated to contributing to business success. SKILLS
Dependable Attention to detail
Problem-solving Multi-tasking
EXPERIENCE
Yeppa & co. August 2024- July 2025
• As a host at Yeppa & Co, my primary responsibility is to create a welcoming and engaging atmosphere for all guests. I manage reservations, greet patrons upon arrival, and ensure efficient seating arrangements to optimize the dining experience. With a focus on exceptional customer service, I address any inquiries or concerns, facilitating a smooth and enjoyable visit. Additionally, I collaborate with the restaurant team to maintain a harmonious environment.
Palo santo. September 2023-August 2024
• Work as a hostess in a high end restaurant, answer phone calls. Was also a manager assisting receiving packages and writing checks. Worked in some of theirs private events and assisted the floor with anything they needed it.
Hamp & Harry’s- Marietta, GA March-2022- June 2023
• Work at the front of the house, answering phone calls, greeting new and old customers.
• Help my team members keep the restaurant clean for the guesses. Pappasitos cantina- Marietta, GA. August 2021 – June 2023
•. Work as a hostess, busser and food runner, greeting people, answering phone calls, keeping the restaurant clean and running.
River guide, Nantahala Outdoor Center – Atlanta, GA Jun 2019 – Aug 2021
• Consulted with customers to understand their desires and recommend products and activities to meet their needs.
• Assisted with ordering, organizing, and rotating supplies.
• Managed communications between customers and team members to facilitate effective operations.
• Minimized business liability by carefully following safety and security standards. Often selected to “sweep river” after last customer to ensure customers’ safety. Club pride and front desk, LA Fitness – Marietta, GA June 2019 – Aug 2020
• Satisfied customers every day with fast, friendly, and knowledgeable support for their needs.
• Received and routed incoming mail, packages, and deliveries.
• Filed records to keep system efficient and information organized.
• Assisted with ordering, organizing, and rotating supplies. EDUCATION
Kennesaw State University – Kennesaw, GA Aug 2020 – Present Marketing (BBA) (current GPA 3.0)
Spray-berry High School – Marietta, GA May 2020
Study abroad in London summer 2023
Certifications, Volunteer Activities and Hobbies
• Certified River Guide Apr 2019 • Certified in CPR and Wilderness First Aid Apr 2019
• Whitewater river rafting, kayaking, hiking, and reading.
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