Administrative Assistant with Operations Experience

Erika M. Turdevich

***** ***** ***., *****, ** **710 • 562-***-**** • ********@*****.***

Highly organized Administrative Assistant with a proven track record of using my excellent personal communication, scheduling, financial reporting, billing and software literacy to lead and improve departmental procedure. Strong time management skills paired with efficiency allow me to multi-task and excel at meeting very strict deadlines. Collaborative team player with extensive database management experience.

Experience

NOVEMBER 2023 - JUNE 2024

Seasonal Fulfillment Associate Amazon.com Services LLC Buena Park, CA

Managed the selection and handling of orders, ensuring that merchandise was packed neatly and securely. Received and processed incoming stock, materials and merchandise, filled orders, and organized stock. Supported Amazon's warehouse operations by receiving, carrying out inputs, sorting, loading and unloading products.

JANUARY 2019 - FEBRUARY 2022

Office Assistant Public Works, Engineering Division South Gate, CA

Worked with upper management to complete complex projects within budget and tight timelines. Managed content on the City's website including Public Works updates on Capital Improvement Projects. Interacted with residents, clients, and contractors professionally by phone, email or in-person to provide information or direction to appropriate staff members. Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using Excel, Word, Adobe Pro, Paint 3D, CivicPlus, PowerPoint and various Microsoft Office applications.

OCTOBER 2005 - JANUARY 2019

Custody Officer South Gate Police Department South Gate, CA

Ensured the attendance of inmates to court dates, county facilities and medical visits. Completed dorm sanitation and maintenance checks and reported results to management. Worked with supervisors to resolve safety and security issues, improve operations and provided exceptional customer service. Negotiated agreements between employees and inmates in order to clarify misunderstood directions and resolve conflicts. Developed team communications and information for jail meetings. Created and maintained arrest, medical record and classification files of inmates. Searched JDIC records for arrest history, warrants and various inmate criminal history reports. Searched buildings grounds, living quarters and work areas for contraband.

Skills

Dependable • Advanced clerical knowledge • Proficient with project management software • Team player • Excellent time management skills • Conflict management • Customer service-oriented

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