Entry-Level IT Support Specialist Candidate
Resume:
Adrian Rodriguez
Lancaster, CA *****
**********@*****.***
Professional Summary
CompTIA A+ student through Calbright College with hands-on experience building PCs, setting up home networks, and troubleshooting Windows systems. I've supported family and small home setups with hardware upgrades, printer configuration, and router installation. I'm looking for an entry-level IT Support or Help Desk position where I can apply my technical skills on a professional environment and continue developing in this field.
Authorized to work in the US for any employer
Work Experience
Security Officer
Palmdale Regional Medical Center-Lancaster, CA
December 2024 to January 2026
• Monitored surveillance systems, alarm systems, and security equipment to ensure proper operation
• Responded to incidents and completed detailed reports in accordance with hospital policies
• Communicated effectively with medical staff, patients, and visitors during high-pressure situations
• Followed strict compliance, safety, and confidentiality procedure in a healthcare environment
• De-escalated conflicts professionally while maintaining a calm and controlled presence
• Identified and reported equipment or safety concerns to appropriate departments Warehouse Associate
Lance Campers-Lancaster, CA
June 2021 to November 2024
• Install and mount interior/exterior components (electrical & nonelectrical) and hardware
• Followed detailed blueprints and technical specification to assemble units accurately
• Ensured compliance with safety and quality control standards
• Conducted inspections to verify functionality and adherence to build requirements
• Maintained organized workflow and met production benchmarks in a structured environment Warehouse Associate
Adept Fasteners-Valencia, CA
August 2019 to May 2021
• Received and inspected incoming shipments for accuracy and quality control
• Processed customer orders according to detailed specifications and shipping requirements
• Maintained inventory accuracy through cycle counts and documentation procedures
• Utilized barcode scanners and warehouse management systems to track inventory
• Operated equipment in compliance with safety standards and company policies
• Collaborated with team members to meet daily productivity and accuracy goals Warehouse Associate
Hangman Products-Simi Valley, CA
October 2018 to August 2019
• Received, staged, and organized AV and staging equipment for distribution
• Verified documentation and ensured accurate shipment handling
• Conducted inspections of equipment and reported maintenance concerns
• Maintained organized storage areas in compliance with safety regulations
• Assisted with logistics coordination and supported operational efficiency
• Collaborated with technicians and production staff to resolve workflow issues LASD
LASD-Lancaster, CA
May 2014 to September 2018
Crowd assistance at parades and civic events, anti-crime campaigns, search missions, and statistical computations. Special assignments, such as parades, air shows, conferences, and expositions Education
IT Support Certificate ( In Progress) (College)
Calbright College-California
March 2025 to Present
• CompTIA A+ aligned coursework (IT501, IT502)
• Topics covered: hardware & software troubleshooting, networking fundamentals, operating systems
(Windows, Linux)
• Hands-on labs with virtual machines, system imaging, and diagnostic tools High School Diploma
HIGHLAND HIGH SCHOOL Palmdale-Palmdale, CA
2018
Skills
• Bilingual
• Website management
• Hospital experience
• Operating Systems
• Surveillance
• Quality control
• Software troubleshooting
• Website maintenance
• Customer service
• Zoom
• Desktop Support
Certifications and Licenses
Guard Card
Driver's License
Loss Prevention Qualified
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