Customer Service Specialist with Front Desk Experience
Resume:
Mackenna Baker
405-***-**** • ****** S. **** Rd Harrah, OK 73045 • *****************@*****.***
PROFESSIONAL SUMMARY
Friendly and reliable customer service professional with experience in front desk operations, scheduling, and support. Strong communication skills. Willingness to learn.
EDUCATION
Eastern Oklahoma County Technology Center/ Administrative Assistant and Digital Media
August 2023 – May 2025, Choctaw, OK
Harrah High School
August 2020 - 2024, Harrah, OK
WORK EXPERIENCE
Buddy’s Dog School, Harrah, OK – June 2025 - Present
Position: Customer Service Representative
Job Duties: Schedule appointments, retail, support and assist dog trainer, filing, customer service
Eastern Oklahoma County Career Tech – January 2025 – May 2025
Position: Receptionist (as needed)
Job Duties: Covered front desk operations during staff absences, answered multiline phones, scheduled appointments, assisted visitors and staff
Holidog, Shawnee, OK - May 2023 – July 2024
Position: Kennel Tech
Job Duties: Provide daily care for animals, communicate with clients regarding pet needs and services, maintain a clean and safe work environment
●Customer Service
●Fundamentals of technology
●Publisher / Word
●Scheduling
●Filing
●Phone Etiquette
●Professional Communication
SKILLS
Mackenna Baker Resume
Page 2 of 2
AWARDS & INVOLVEMENT
●BPA Reporter
●Volunteered working front desk for Eastern Oklahoma County Technology Center
●Volunteered at Furever Friends 2020-2021
REFERENCES
Stacey Stovall
Owner, Buddy’s Dog School
(405) 405-***-****
Tracie Spencer
Business Instructor
********@*******.***
Contact this candidate