Administration/Office Support
Resume:
Jamal Williams-Downing
Trenton, NJ *****
**********@*****.***
Professional Summary
Experienced administrative professional with nearly 25 years in office support, accounting, and data management. Skilled in bookkeeping, accounts payable/receivable, and financial reconciliation. Proficient in Microsoft Office Suite, QuickBooks, and Oracle. Seeking a full-time Bookkeeper or Accounting Clerk position to leverage strong organizational and data entry skills in a dynamic office environment. Authorized to work in the US for any employer
Work Experience
Document Scanning Unit Clerk
State of New Jersey-Mercerville, NJ
March 2015 to July 2025
* Scanned files and created documents for digital archiving across multiple divisions
* Verified accuracy of scanned files and ensured proper reassembly of physical documents
* Filed boxes of documents in designated storage areas to maintain organization
* Maintained accurate records of scanned and filed documents
* Utilized Microsoft Office Suite and databases for data entry and document management
* Supported office operations with filing, data entry, and general clerical tasks
* Ensured confidentiality and security of sensitive information
* Provided reliable office support and maintained high standards for quality and accuracy Purchasing Clerk Typist
City of Trenton-Trenton, NJ
October 2005 to December 2013
* Created and approved requisitions for conversion to purchase orders
* Maintained accurate records of departmental postage usage with monthly reports
* Updated and maintained Purchasing Division content on the City of Trenton website
* Sorted and delivered incoming and outgoing mail for multiple departments
* Performed copy, fax, scan, filing, and general clerical duties
* Assisted with competitive bidding process and maintained recorded results
* Managed office supply inventory and communicated with vendors Customer Service Associate
Pitney Bowes Management Services-Princeton, NJ
January 1998 to May 2004
* Completed all copying, faxing, and mail responsibilities for office operations
* Ordered and maintained office supplies within allotted budget
* Coordinated with outside vendors and couriers for off-site jobs and deliveries
* Provided customer service and support for office staff
* Maintained organized records and ensured timely completion of tasks Education
Purchasing and Procurement (Certificate of Completion) Rutgers University-Wanaque, NJ
2008 to 2010
Medical Office Assistant (Certificate of Completion) Harrison Career Institute-Ewing, NJ
May 2005 to May 2006
Accounting (Certificate of Completion)
Edison Job Corps-Edison, NJ
January 1996 to August 1996
High school diploma or GED
Hamilton Adult Learning Center-Township of Hamilton, NJ April 1995 to April 1995
Skills
• QuickBooks
• HTML
• Vendor management
• Accounting and finance experience
• Leadership
• Technical support
• Workflow management (operations management method)
• Maintaining patient confidentiality
• Balancing cash drawers
• Financial analysis
• Communication skills
• 10 key typing
• Contracts
• Medical coding
• HIPAA
• Data analysis skills
• Accounting systems
• Phone communication
• Mail Machines / Meters (10+ years)
• Excel data analysis
• Law office (6 years)
• Interpersonal communication
• Copy / Scan / Fax / Date Entry / Filing (10+ years)
• Shipping Software (10+ years)
• Oracle System (8 years)
• File organization
• Bookkeeping
• Typing
• Google Workspace
• Software troubleshooting
• Data reporting
• Answer / Redirect Phone Calls (10+ years)
• Customer service (10+ years)
• Data interpretation
• Process improvement
• Office experience
• Time management
• Accounts payable
• Organizational skills
• Inventory control
• Technical Proficiency
• Microsoft PowerPoint
• Filing (10+ years)
• Databases
• Medical billing
• Accounting - Accounting experience (More than 20 years)
• Analysis skills
• Budgeting
• Administrative experience
• Cloud-based systems
• Data visualization software proficiency
• Office Support (10+ years)
• Scheduling (5 years)
• Attention to detail
• Processing cash transactions
• Teamwork
• Writing skills
• Written communication
• Microsoft Outlook
• Data migration
• English
• Billing (10+ years)
• Productivity software
• Computer operation
• Client services
• Inventory management - Inventory management experience (More than 20 years)
• Record keeping
• Microsoft Word
• Calendar management
• Clerical experience
• Order entry
• Data entry - Data entry experience (1-2 years)
• Windows
• Microsoft Excel
• Salesforce
• Microsoft Office
• Research
• Data collection
• Basic math
• Math
• Microsoft Office Suite (10+ years)
• Data Integration (Data management)
• Revenue cycle management
• Computer skills (10+ years)
• Financial data reconciliation
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