Experienced USPS Operations Supervisor and Leader
Resume:
Nancy Richardson
Denver, CO *****
************@*****.***
Professional Summary
Dynamic leader with extensive experience at USPS, excelling in team management and operational oversight. Successfully implemented training programs that enhanced staff performance and reduced mail processing bottlenecks, improving delivery times. Adept at strategic planning and effective communication, fostering a collaborative environment while ensuring compliance with stringent operational standards.
Driven Production Supervisor adept at overseeing manufacturing operations by implementing proven strategies to drive performance across all key performance indicators. Focuses on collaboration with leadership and employees to meet production, quality and safety goals.
Work Experience
August 2012 - September 2025
USPS (Retired)
Supervisor/Mail Handler
Serving as a Supervisor/Mail Handler at USPS involves leading teams in processing and delivering mail while ensuring adherence to operational standards.
This position requires a high level of organization and the ability to manage various tasks simultaneously.
The role includes overseeing staff performance, managing workflow, and addressing any operational challenges that arise.
Effective communication and leadership are vital in fostering a collaborative work environment.
Successfully led a team to improve mail processing efficiency, resulting in faster delivery times.
Implemented training programs for new staff, enhancing their understanding of processes and safety protocols.
Managed daily operations to ensure compliance with USPS standards and regulations.
Developed strategies to optimize workflow, reducing bottlenecks in mail handling.
Scheduled all projects in logical steps and budgeted time required to meet deadlines.
Education
June 1983
Coffeyville Community College
AA
Skills
Team management
Operational oversight
Strategic planning
Effective communication
Problem solving
Workflow optimization
Conflict resolution
Documentation and reporting
Schedule development
Employee development
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