Multi-Industry Customer Support and Assembly Specialist

Alexis Pitt 984-***-**** Greenville, NC

Good Sam – Remote (01/2025 – 02/2025) Customer Support Agent providing inbound and outbound support for vehicle insurance and roadside plans via phone, email, and chat. Dispatched service providers, assisted customers with coverage questions, and ensured timely resolution of service requests while maintaining high customer satisfaction. Worked Thursday through Sunday. Siemens – Wendell, NC (04/2024 – 07/2025) Assembled structures and sub-assemblies, recorded BOMs, followed assembly drawings, and used hand and electrical tools while maintaining quality and safety standards.

Conduent – Remote (2023 – 2024) Handled inbound customer calls regarding accounts, products, and services in a high-volume call center environment. RemX – Remote (02/2020 – 08/2022) Managed inbound and outbound calls to assist patients with prescription status, scheduling deliveries, verifying insurance, and resolving inquiries. Updated system records, routed calls to clinical staff when needed, and ensured accurate, timely processing of medication orders while maintaining customer satisfaction. Denso – Greenville, NC (2017 – 2019) Operated machinery and inspected finished products, assembled parts, and ensured production quality standards. Bed Bath & Beyond – Wilson, NC (05/2019 – 03/2021) Provided customer service, stocked merchandise, promoted sales, and assisted customers with checkout and inquiries. Education High School Diploma – Fike High School

Skills Assembly, machine operation, SAP, calibration tools, packing, customer service, data entry, call handling, retail, stocking, manufacturing, hand tools, electrical tools