ANDREW TRAN
www.linkedin.com/in/andrewtransact
Peachtree Corners, GA 30092
**************.********@*****.***
Driven computer information systems professional eager to apply technical skills and collaborative experience to support public services, contributing to a mission-driven organization’s success. PROFESSIONAL EXPERIENCE
Ding Tea (April 2021-Present)
Assistant Store Manager
● Managed daily operations and a team of 12 employees.
● Developed a structured training program, improving onboarding speed and performance.
● Oversaw employee evaluations and recommended pay increases.
● Handled HR duties, including conflict resolution and customer service.
● Used Sort.ly to manage inventory of over 150 types of ingredients and supplies.
● Implemented team-building strategies to optimize efficiency. N-Ovate Solutions (January 2025 - May 2025)
Cybersecurity Intern Team Lead
● Evaluated Microsoft 365 security settings and implemented remediation strategies.
● Reviewed and improved five core security policies including Access Control.
● Organized and consolidated documentation into a unified Teams channel.
● Supported risk assessment and protocol improvements.
● Arranged weekly meetings and assignment roles to team members EDUCATION
Georgia State University
Robinson College of Business — Atlanta, GA
Bachelor of Business Administration, Computer Information Systems Concentration: Cyber Security
Graduation: May 2025 GPA: 3.53 / 4.0
SKILLS
● Database Management:
SQL, Oracle
● Windows, Mac Linux, &
Mobile Systems Knowledge
● Microsoft 365: Word, Excel,
PowerPoint, Teams
● Jira
● Slack
● Cybersecurity
Fundamentals
● Canva
● DaVinci Resolve