Sales Specialist

Quico Spang

661-***-**** **********@*****.*** Cleveland, OH

Summary

Customer-focused sales professional with experience in retail and service environments. Skilled in consultative selling, upselling, CRM systems, and delivering personalized experiences to diverse clientele. Proven ability to meet or exceed sales targets and build rapport with customers.

Professional Experience

Bob’s Discount Furniture, Cleveland, OH — Sales Representative

Nov 2025 – Present

●Top performer in high-pressure retail sales environment.

●Assisted diverse customers with product selection and order accuracy.

●Applied consultative sales approach, upselling to meet customer needs.

Best Buy, Valencia & Pasadena, CA — Mobile Sales Representative

June 2017 – June 2018

●Guided customers in selecting mobile devices, plans, and accessories.

●Consistently met or exceeded individual and team sales goals.

●Processed transactions and activations while ensuring customer satisfaction.

Camping World, Stevenson Ranch, CA — Sales Associate

Oct 2016 – June 2017

●Supported product selection and inventory inquiries; top seller in commission-based sales.

●Assisted customers with credit applications and upsold RV parts and accessories.

Ross Dress for Less, Saugus, CA — Cashier

Aug 2015 – May 2016

●Processed purchases accurately using POS systems.

●Delivered friendly service and resolved customer inquiries efficiently.

Education

Cal State University Channel Islands, Camarillo, CA — BA Psychology

Aug 2018 – June 2021

●Focus on human behavior, communication, and problem-solving skills.

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