Community Horticulture & Outreach Coordinator
Resume:
Professional summary
Volunteer Horticulturist with hands-on experience cultivating, processing, and distributing produce while managing composting, sanitation, and farm sales. Brings 14+ years of customer- facing and support experience, strong communication, organizational and POS skills, and practical warehouse and picking/packing capabilities. Focused on community impact, reliable operations, and ongoing skill growth to support program goals and expand garden-to-table outreach. Employment history
AmeriCorps Volunteer/ Horticulturist Baltimore, MD Aug 2023 - Sep 2024
LifeWorks Benefits Specialist Baltimore, MD
May 2020
Tameka Williams
3924 Fairview Ave, 3, Baltimore, US, 21216
African American
**********@*****.***
Led daily planting and harvesting operations to supply produce to local community with measurable distribution outcomes.
Improved crop sanitation and storage protocols reducing spoilage and preserving quality. Managed composting and soil health routines to enhance yield and resource efficiency. Coordinated farmers market marketing and direct sales to increase community engagement and produce uptake.
Cultivated a diverse range of crops, enhancing community access to fresh produce and fostering local engagement in sustainable practices. Streamlined the harvesting process, resulting in timely distribution and increased community satisfaction with product availability.
Coordinated with local organizations for community outreach, effectively promoting the farm's produce and boosting sales.
Worked From Home Position
Provided quality Customer Service support.
Assisted clients employees with all corporate benefits including medical, dental, vision, 401K, incentive plans, and retirement.
Answered calls and emails regarding benefits issues and questions. Handled open enrollment for health coverage & insurance. Researched and compared benefits options.
Cultivated strong relationships with clients by providing empathetic and responsive customer service, enhancing client satisfaction and loyalty. AmeriCorps/ The Literacy Lab Volunteer/ Tutor Baltimore, MD Priority One Staffing Agency Warehouse Production Worker Towson, MD May 2014
America Works Data Entry Clerk Baltimore, MD
May 2011
Community Care givers One on One Aide Baltimore Jan 2025
Education
High school diploma Carver Vocational-Technical High School Baltimore, MD Assisted 1st & 2nd grade (elementary school children) with improving their fundamental reading skills & abilities to reach grade level expectations. Provided One-on-One tutoring to assigned students using the programs structured literacy curriculum.
Prepared students lesson plans and assessments in adherence to their needs. Cultivated positive learning environments, fostering student confidence and engagement in reading through tailored mentorship.
Implemented targeted reading interventions that led to noticeable improvements in student literacy rates, aligning with grade-level expectations. Assembled goods on production lines, and monitored the process. Picked and Packed inventory.
Practiced proper safety procedures and follow PPE guidelines. Cleaned and sanitized work space.
Streamlined assembly line processes, enhancing efficiency and achieving faster production turnaround times.
Processed customers accounts and reviewed data for deficiencies. Entered data with speed & accuracy.
Prepared weekly reports via Excel.
Maintained customer confidence and protected operations by keeping personal information confidential.
Handled other office related duties such as; filing, faxing, etc. Demonstrated strong attention to detail by ensuring data accuracy, resulting in increased trust from customers and stakeholders.
Individualized Focus: Tailored support, not group-based. Relationship Building: Creating trust and mutual respect. Goal Orientation: Setting, tracking, and achieving personal/professional targets. Problem Solving: Identifying and resolving specific issues. Communication: Regular, open dialogue.
Take him out in the community to teach him how to be mobile on his own. Skills
Benefits Administration Tutoring
Customer service Typing
Cash handling Warehouse experience
Farming Marketing
Data entry Microsoft Office
Collections Picking & packing
Upselling Sales
POS Cash register
Call center Computer skills
Organizational skills Customer support
Communication skills Floor care
Cleaning Custodial experience
English Team Leadership
Problem Solving Time Management
Strategic Planning
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