Remote Travel Coordinator Candidate with 20+ Years Office Experience

Melissa Kuzmik

**** ****** ****, *******, ** ****8

Cell: 616-***-****

Email: *************@*****.***

Summary

Experienced office professional with 20+ years supporting daily business operations in fast - paced office environments. Strong background in billing, payroll support, accounts payable, recordkeeping, and customer service. Highly organiz ed, detail - oriented, and trusted to handle confidential information while managing multiple priorities independently .

Software and Office Skills

● Microsoft Word, Excel, Outlook ● Accounting and billing systems

● Payroll processing support ● Data entry and record management

● Office scheduling and correspondence ● Customer service and phone support Professional Development

● Leadership training and management coursework ● Accounting and payroll continuing education

● Office administration and compliance training

Experience

Office Manager/Administrative and Accounting Specialist (Clerk/Treasurer) May 2013- Present Village of Howard City Howard City, MI

• Manage daily office operations including billing, accounts payable, payroll support, and bank reconciliations for a multi - function office

• Process invoices, track expenses, and maintain accurate financial records with precise attention to detail

• Prepare monthly reports and documentation for review to support operational and financial decision - making

• Coordinate administrative scheduling, meeting preparation, and maintain organized office records

• Provide front - line customer service via phone, email, and in - person interactions

• Maintain confidential employee and financial records

• Assist with budgeting and year - end reporting

• Maintain website content and coordinate community communications, ensuring timely and accurate information

• Implemented current credit card and drug test policies Lead Teller/Customer Service Representative 1993- 2013 Firstbank (now Mercantile Bank ) Howard City, MI

• Customer service and account support

• Cash handling and transaction accuracy in a high - volume environment

• Scheduling and daily balancing

• Mentored new employees

Education

Continued Education in Accounting January 2022 - 2025 Montcalm Community College Sidney, MI

Associate of Applied Science – Legal Secretary May 1990 Montcalm Community College Sidney, MI

High School Diploma June 1988

Greenville Senior High School Greenville, MI

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