Administrative Professional with Leadership Experience
Resume:
Lynnette Shook
New Orleans, LA ******
*********@***.***
CAREER SUMMARY:
ABILTY TO SUCCESSFULLY MANAGE, ORGANIZE AND MOTIVATE
Acquired 10 years of valuable retail management and merchandising experience. More than 20 years working with office machines and procedures with 6 years working as an Administrative Assistant to three managers simultaneously. Being such a quick study and adapting well to new situations allowed promotions to happen quickly. Possessing a high level of integrity and well-honed self-direction allowed employer trust to develop swiftly, permitting the successful running of an office and the management of a team of 5 to 10 people with only minimal supervision. Self-motivation and drive allowed a full-time administrative assistant with two small children to graduate Summa Cum Laude with an associate and a bachelor’s degree in criminal justice.
QUALIFICATIONS
1.Proficient in Microsoft Word, Excel, Outlook, Power Point, and Internet.
2.Experienced with AS400, Access, Publisher, and SharePoint.
3.Typing skills at 50 WPM and data entry skills last tested at 9600 keystrokes.
4.Multi-line phone skills and a very pleasant phone voice.
5.Diverse conflict resolution skills.
6.Well-rounded leadership skills which initiated previous advancements.
7.Exceptional driving record with automotive knowledge.
8.Passed Civil Servant test in September of 2024.
EMPLOYMENT HISTORY
Procurement Analyst, 7/2024 to Present
Sewerage and Water Board of New Orleans-New Orleans, LA
Started out as a Data Entry Temp but was able to learn quickly and pass the Civil Service test. Was hired by SWBNO in September of 2024 as an MDA I. I work as Procurement Analyst. I process purchase requests for over 20 departments, including the Warehouse, Maintenance and the Machine Shop. The process includes procurement research, organization, time management, communication, following state and company policy, meeting deadlines and adapting to change.
Receptionist and File Clerk, 7/2023 to 5/2024
Breazeale Sachse & Wilson - New Orleans, LA
Answering phones, greeting visitors, accepting all incoming packages, scheduling, and coordinating meetings in all conference rooms, ordering lunches for attorney meetings, maintaining pleading clamps, filing correspondence as well as creating files and organizing filing cabinets, updating, and organizing the office calendars, ordering office and kitchen supplies, and maintaining the office kitchen.
Title Review/Coordinator, 9/2020 to 5/2023
Rocket Mortgage/Quicken Loans, Detroit, MI.
Making initial contact with closing agents/attorneys to get a file started for a loan, loan document management including corrections, verifications, and storage, tile review with corrections and troubleshooting while the loan is being processed having constant contact with closing agents and team members, constant email management.
Foreclosure Audit, 2/2017 to 9/2020
Aerotek/Celink, Dewitt, MI.
Analyzing due diligence on foreclosures and creating a report, assisting with rebuttals on due diligence claims, requesting via email attorney created chronologies for attorney files, due diligence, claims and property preservation, creating chronologies from our database when the attorney is no longer practicing, reviewing chronologies and requesting needed revisions, updating 5 spreadsheets used to coordinate the chronologies, requesting and reviewing attorney files, printing chronologies and sending them to file, uploading attorney files and property preservation chronologies to their proper place and putting necessary notes in RMSS (our database).
Coordinator, 7/2016 to 2/2017
HRU/Roush Industries, Lansing, MI.
Supervising and directing inspectors doing the first level of inspection on vehicles made at GM Grand River, doing a second inspection, and documenting the findings, putting the findings into a database, preparing and organizing the tools needed for the inspections. This job was done outside so, enduring extreme cold and hot temperatures were a huge part of the job. The job ended.
Office Assistant, 8/2015-7/2016
Holt Products, Holt, MI.
Researching price and availability then ordering needed products, getting quotes from suppliers for outside processing, accounts payable paperwork from order to payment, processing time reports and timecards, keeping temporary and regular employee records updated and organized, creating and maintaining various reports, shipping requests and documentation, data entry, filing, answering phones and greeting visitors.
Float Teller, 08/2014 - 8/2015
Independent Bank, Charlotte, MI
Teller transactions, in person and telephone customer service, travel and service 10 different branches, cash handling and daily balancing.
AmeriCorps VISTA, 8/2013 to 8/2014--One Year of Service
Junior Achievement, Lansing, MI
Participating in community fund raising events, coordinating events like Reverse Job Shadows and JA in a Day at local schools, teaching JA programs in K-12 classes, meeting with school officials to set up or request new classes, attending community events to gain volunteers, research possible volunteers for classes, job shadowing and reverse job shadowing, creating usable documents and new contact lists, updating current data and adding new items to the company database.
Arbitration Administrative Assistant, 05/2005 - 7/2011
Manheim Auto Auction, Flat Rock, MI
Coordinating and organizing the office and paperwork, handling all aspects of arbitration between buyers and sellers as well as between buyers and the auction, interpreting the arbitration policy for the best outcome for all parties involved, handling all administrative aspects of sale day inspections. Assisted Fleet Lease and Online Sales weekly with paperwork and customer service as well as Lot Operations with inventory control.
EDUCATION
Bachelor’s Degree - Criminal Justice
December 2012
Colorado Technical University, CO
CERTIFICATES / LICENSES
Resource Development-- AmeriCorps VISTA
Homeland Security and Corrections Technician--CTU, CO
Domestic Violence--CTU
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