Customer Service and Operations Professional
Resume:
C H E N OW E L L B R OWN
C U S T R O M E R S E R V I C E
C O N T A C T
****************@*****.***
Colorado springs, CO 80910
Mitchell High School
Aguste Escoffier
CULINARY DEGREE
Pastry and Baking
Graduate 2021
E D U C A T I O N
S K I L L S
Project Management
Public Relations
Teamwork
Time Management
Leadership
Effective Communication
Critical Thinking
English: Fluent
Spanish: Basic
L A N G U A G E S
P R O F I L E S U MMARY
WORK E X P E R I E N C E
Amazon Warehouse 2015-2017-
Picker
Crew Member 2013-2015
McDonalds
Synq3 Restaurant solutions 2017-2019
customer rep
receiving products being ordered and fulfilling customer orders by locating, retrieving, and preparing items for shipment in a fast- paced warehouse environment
using scanners to identify and track products, operating warehouse equipment like forklifts or pallet jacks, and moving inventory to build and dispatch orders.
a combination of customer service, food preparation, and maintaining restaurant cleanliness and stock
greeting customers, taking orders, operating kitchen equipment, assembling food items, cleaning work areas, and collaborating with team members and managers to meet shift goals. taking restaurant orders over the phone and entering them into the system.
Answer incoming calls from restaurant customers in a timely manner.
Ensure all customer information and orders are correctly entered into the system
Comfortable using computer systems and ordering software. Dedicated and adaptable professional with experience across customer service, call center support, food service, retail, warehouse operations, and stock management. Skilled in communicating effectively with diverse customers, resolving issues with patience and professionalism, and working efficiently in fast-paced, team-oriented environments. Brings a strong work ethic, attention to detail, and the ability to quickly learn new systems and processes. Known for reliability, flexibility, and consistently delivering quality results while maintaining excellent customer satisfaction and smooth operational flow.
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