Content Moderation

Content Categorization & Tagging

Analytical Thinking

Online Community Management Problem solving

Music Fashion Reading Gardening

WORK EXPERIENCE

Content Moderator

Taskus India Pvt. Ltd.

**/**** - Present Indore,India

Tasks

Reviewed user-generated content (text/images/videos) to ensure compliance with community guidelines and platform policies.

Documented and reported content trends, user behavior patterns, and potential loopholes to improve moderation processes.

Helped maintain platform safety and user trust by enforcing policies firmly but fairly, minimizing risk and exposure to harmful content.

Analysis of user data and feedback to dentiry patterns, user behaviour and potential areas for improvement in content moderation policies and customer support service.

Communication with users regarding content violation and explain moderation decision where necessary.

E-Commerce Executive

Hammoq Infosystem Pvt. Ltd.

06/2021 - 07/2022 Indore, India

Tasks

Perform optimization for e-commerce platforms such as Ebay, Poshmark, Facebook, Mercari, Shoppify and different other platforms.

Working with cross-functional team members to create product listing and account management.

E-Commerce Intern

GAOTek Inc.

03/2021 - 05/2021

Tasks

Fulfill tasks set out by supervisors from several departments. Establish connection with leads and Meeting with clients to discuss requirements and management.

Attend meetings and take minutes.

SKILLS

PERSONAL PROJECTS

Student Intern

RBM Technology Pvt. Ltd.

Product Listing

Freelancing of product listing work is performed for many organistions

EDUCATION

MBA ( Computer Management)

Devi Ahilya Vishwavidyalaya, Indore

06/2019 - 07/2021 Indore, India

BSc General

Barkatullah University, Bhopal

06/2016 - 06/2019 Sehore, India

CERTIFICATES

Digital Marketing Google Certification

VOLUNTEER EXPERIENCE

NGO Volunteer – Social Impact Initiatives

Rameshwaram Bhagwatam Foundation

HONOR AWARDS

Star Award

Taskus India Pvt. Ltd.

Star Performer of the month (01/2025 - 06/2025)

Taskus India Pvt. Ltd.

INTERESTS

Shilpa Gautam

Organised senior editor with number of years of experience in the area of expertise. Trained in leadership and offering meticulous eye **************@*****.*** 810-***-**** Sehore, India linkedin.com/in/shilpa-gautam-085478189 Cooking

Contact this candidate