Versatile Security and Automotive Technician Professional

GARDY JULES

Brooklyn, NY Home: 718-***-**** ***********@*****.*** Cell: 718-***-****

CERTIFICATIONS

New York Automotive and Diesel Institute Jamaica, NY

Certified Automotive Technician 04/2015 – 01/2016

Courses included: Engine Performance, Brakes, Engine Repair, Heating & Air Conditioning, and Automatic Transmissions and Manuel Drive Train, Steering & Suspension, Electrical/Electronic System

NYS Certified Security Guard expiration date – 05/09/2025

Fire Guard Safety Certificate issued 07/11/2024

EXPERIENCE

Allied Universal 05/2024 – Present

Security Guard Queens, NY

Deliver exceptional customer service by enforcing safety and security protocols, adhering to site-specific policies, and executing emergency response plans when necessary

Respond promptly and effectively to incidents and critical situations, maintaining composure and utilizing problem-solving skills to resolve issues

Executed regular and random patrols of the premises to ensure security, adapting to varying working environments and conditions based on client needs

Swissport International AG 03/2023 – 08/2024

Baggage Handler Queens, NY

Safely unloaded and organized passenger luggage, air cargo, bulk containers, and pallets, ensuring meticulous attention to detail and adherence to systemic processes

Provided excellent customer and responsibly handled special cargo and assisted passengers by delivering wheelchairs and strollers to designated locations

Operated and maintained various types of ground support equipment, including tow tractors, belt loaders, and aircraft ground power units

Inspected ramp areas for cleanliness and safety; reported equipment malfunctions promptly

Complied with all regulatory requirements, ensuring adherence to federal, state, and airport authority guidelines

05/2021— 03/2023 Caregiver during pandemic

FDNY 08/2020 – 5/2021

Auto Service Technician Queens, NY

Inspected and repaired Fire Department vehicles daily; operated vehicles as needed

Conducted comprehensive diagnostics and repairs on a wide range of vehicles, including engine, transmission, and electrical systems, ensuring high standards of quality and efficiency

Performed routine maintenance services (oil changes, tire rotations, brake inspections) and advised customers on service needs to enhance vehicle performance and longevity

Utilized advanced diagnostic tools and software to troubleshoot complex automotive issues, resulting in a 20% reduction in repeat repair visits

Maintained a clean and organized work environment, adhering to all safety protocols and industry standards to minimize workplace accidents and maximize productivity

Documented all repairs and services accurately in accordance with company policies and regulatory requirements

Mavis Discount Tires 6/2016 – 6/2018

Automotive Tire Technician/ Installer Queens, NY

Mounted and balanced tires; approximately 30 cars per day

Interacted positively with customers and other team members; excelled in developing repeat customers

Executed tire installations, rotations, and balancing for a diverse range of vehicles, ensuring optimal

performance and safety

Diagnosed tire-related issues and provided recommendations for repairs or replacements, advised customers on additional service offerings required for their vehicle

Conducted thorough inspections of tires and related components, identifying wear patterns and advising customers on maintenance to prolong tire lifespan

Utilized specialized equipment for tire mounting, demounting, and alignment adjustments, achieving high levels of precision and efficiency

Maintained a clean and organized work environment, adhering to safety protocols and company policies to promote a safe workplace for colleagues and customers

Duane Reade 11/2015 – 5/2016

Stock/Cashier Associate Brooklyn, NY

Unloaded and stocked items from the truck daily

Organized shelves and inventory check

Served as a cashier when required and provided customer service on a daily basis

LANGUAGES

Spanish and Haitian Creole – basic knowledge

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