B2B Sales & Customer Support Specialist
Resume:
Skills
Education About me
Reference
Experience
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B2BSales Advisor / Account Manager – Google Ads
Concentrix, Makati City August 2024 – Present Handle outbound client engagements for Google Ads Provide tailored digital marketing solutions Convert leads into active users Sales B2B Representative – Telco Account
Acquire BPO, Shaw Blvd. January 2023 – July 2024 Managed outbound B2B sales for telecom services
Customized plans and supported business clients
Met sales targets consistently
Sales B2B Representative – Telco Account
Acquire BPO, Shaw Blvd. January 2023 – July 2024 Managed outbound B2B sales for telecom services
Customized plans and supported business clients
Met sales targets consistently
Sales and Billing Representative
VXI Global Solutions, Quezon City March 2020 – October 2022 Addressed billing inquiries and upselling
Customer Service Representative Alorica, MJ Plaza, Makati City
April 2018 – January 2020 Managed customer concerns, ensured satisfaction
6 Sto. Domingo St., Brgy. Holy Spirit, Quezon City To contribute to a progressive organization by utilizing my background in education, customer service, and sales. I aim to grow professionally while supporting company goals through excellent communication and client service.
Bachelor of Elementary
Education (BEED)
University ofBohol
Tagbilaran City
Tablon Elementary School
Tablon national High School
Strong communication &
interpersonal skills
Fast learner and adaptable
Organized and goal-driven
Proficient in MS Word, Excel,
PowerPoint
Skilled in sales, billing, and
customer support
Honest, dependable, and
hardworking
Date of Birth; January 27, 1994
Age; 30
Place of Birth: Quezon City
Civil Status: Single
Height; 5'2"
weigth: 50kg
Religion: Catholic
Languages: English, Tagalog, Visaya
Jordan Orcine
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Denise Abuloc
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Jirah Bruno
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2010-2014
Cagayan de Oro City 1
2006-2010
Cagayan de Oro City 1
2000-2006
Personal Information
JESSA MAE
ALVAREZ A.
ACCOUNT STRATEGIST
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