Technical IT Professional - SysAdmin, DevSecOps, Cybersecurity

Abhishek Sharma

781-***-**** *.***********@*****.*** LinkedIn: LinkedIn Profile

Boston, MA U.S. Citizen

Objective

Motivated Information Technology student and professional with hands-on experience in System Administration, Cybersecurity, and DevSecOps, gained through academic projects and professional work at Raytheon Technologies. Skilled in debugging automation scripts, managing CI/CD pipelines, and securing Linux-based environments. Currently pursuing a B.S. in Information Technology at UMass Boston (expected May 2026) while working part-time as a System Administrator at RTX.

Education

University of Massachusetts Boston – Boston, MA

Bachelor of Science in Information Technology Expected May 2026

Dean’s List Honors College

• GPA: 3.5

Technical Skills

Operating Systems: Red Hat, Ubuntu, CentOS, Debian, Kali Linux, Windows 11, Windows Server.

Programming & Scripting: Python, Bash, Groovy, Terraform, Ansible.

DevOps & Tools: Jenkins, Nginx, Git, VMware, Jira, Confluence, Microsoft 365, Visual Studio, GitHub, Bitbucket, Docker, GitLab.

Specialized Areas: DevSecOps, System Administration (Linux and Windows), Scripting & Automation, Networking, Cybersecurity Basics.

Professional Experience

Raytheon Technologies (RTX) – Cambridge, MA

System Administrator Intern / Part-Time System Administrator June 2025 – Present

Transitioned from summer internship to part-time employment during the academic year.

Debugged and optimized automation scripts for system administration and collaboration tools.

Enhanced CI/CD pipelines for internal projects using Jenkins and Python 3.11.

Supported secure system operations and cross-team collaboration across Jira and Bitbucket.

Build CICD pipelines using Jenkinsfile.

Integrating different CICD tools with Jenkins using API calls.

Install and manage SSL cert’s for DevOps tools.

AD to Collaboration Tool Sync Script Debugging – Fixed logic bugs in collab_project_generation.py, implemented group validation and dynamic Jira user assignment.

Jira Groovy Script for Storage Field Conversion – Automated GB/TB field standardization for “Asset” issues using JQL queries.

CI/CD Pipeline for Python Projects – Authored a Jenkinsfile with secure Artifactory publishing and environment variables for certificates and tokens.

Python script to audit permissions for Jira, Confluence, and Bitbucket to detect violations for individual user permissions in a project/space/repo.

Report the offenders that gave the individual permission using a rest endpoint for the audit log in three of the applications

CVS Pharmacy – Store Associate Sept 2024 – Sept 2025

Managed register and photo services while maintaining store organization and customer satisfaction.

Strengthened communication and multitasking skills in a fast-paced retail environment.

Walgreens Corporation – Sales Associate Nov 2021 – Sept 2024

Delivered exceptional customer service and assisted in photo and pharmacy departments.

Operated and troubleshot photo equipment for passports, canvases, and prints.

Academic & Independent Projects

Bash Script for Logging User Activity UMass Boston

Automated system user logging with date-based file naming and enhanced readability.

Validated execution using command-line operations and error handling.

Network File System (NFS) on VMware

Configured NFS server on Kali Linux for centralized file sharing between VM clients.

Implemented controlled access via /etc/exports and UFW rules for secured communication.

IT Multi AI Agents

Built a RAG-based multi-agent system with 5 specialized agents (Linux, Windows, Security, DevSecOps, CCNA) using LangChain, ChromaDB, and Ollama for IT education

Containerized application using Docker Compose with GPU support and deployed vector databases for optimized semantic search across IT documentation.

Jenkins Installation & SSL Hardening

Installed Jenkins on Ubuntu and secured access using Nginx reverse proxy and SSL certificates.

Redirected HTTP (8080) to HTTPS (443) for secure domain-based access.

Relevant Coursework

Linux System Administration Networking Fundamentals Communications Social Issues & Ethics in Computing Project Management Linux Fundamentals

References

Professor Glenn Hoffman – UMass Boston

*****.*******@***.*** 617-***-****

Peter Stickney – Raytheon Technologies BBN

*****.********@***.*** +1-617-***-****

Vanessa Watson – Raytheon Technologies BBN

*******.*.******@***.*** 503-***-****

Gaurav Sharma – Raytheon Technologies

******.******@***.*** 781-***-****

Shakeel Khan – Cadence Technologies.

*******.*.****@*****.*** 781-***-****

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