Computer Applications,cybersecurity and Network connections
Resume:
DAVID NATEMBEYA
IT Support Cybersecurity Analyst
Cheney / Spokane, Washington State
️ ********@*****.***
PROFESSIONAL SUMMARY
Dedicated IT professional with over 10 years of experience in information technology support, systems administration, and institutional ICT operations, combined with current academic training in applied technology and cybersecurity. Strong background in troubleshooting, networking, database fundamentals, and security awareness. Proven ability to support users, maintain systems, and work effectively in team-based environments. Seeking an IT Support or Cybersecurity Analyst role to apply technical expertise and grow within a security-focused organization.
EDUCATION
Grand Canyon University (GCU)
Bachelor of Science in Applied Technology (In Progress)
2024 – Present
Kenya Technical Teachers College
Diploma in Computer Studies
2000 – 2001
Kabuyefwe Friends School
Kenya Certificate of Secondary Education (KCSE)
Mean Grade: C+
1997
TECHNICAL SKILLS
- IT Support & Troubleshooting
- SQL & Database Fundamentals
- Networking Fundamentals (LAN/WAN, TCP/IP)
- Cybersecurity Tools & Security Awareness
- Windows Operating Systems
- Hardware & Software Installation
- System Monitoring & User Support
- Microsoft Office / Office 365
CYBERSECURITY & IT KNOWLEDGE
- Incident Detection & Reporting
- Access Control Concepts
- Data Protection & Privacy
- Malware & Phishing Awareness
- Patch Management & System Updates
- Basic Network Security Principles
PROFESSIONAL EXPERIENCE
DoorDash – Independent Contractor
Delivery Driver
2025 – Present
- Utilize mobile technology and navigation systems to manage deliveries efficiently
- Maintain accurate transaction records and customer communication
- Demonstrate time management, reliability, and customer service skills
Walmart – Stocking Associate
Suffolk, Virginia
2024
- Managed inventory stocking and organization using company systems
- Followed operational procedures and safety standards
- Supported team operations in a fast-paced retail environment
Kenya Prisons Service – ICT Officer
Kenya
2010 – 2024
- Provided IT support for staff and institutional systems
- Installed, configured, and maintained computer hardware and software
- Supported network operations and basic security controls
- Assisted users with system access, troubleshooting, and documentation
- Participated in data management, system monitoring, and ICT policy compliance
Kenyatta University – IT Technician
Kenya
2002 – 2009
- Delivered technical support to academic and administrative departments
- Maintained computer labs, networks, and peripheral devices
- Assisted in system upgrades, user training, and troubleshooting
- Ensured uptime and proper functioning of institutional IT resources
SOFT SKILLS
- Strong communication skills
- Team collaboration
- Analytical problem solving
- Attention to detail
- Adaptability and reliability
AVAILABILITY
Open to IT Support, Help Desk, Technical Support, and Junior Cybersecurity.
Contact this candidate