HR Generalist, Coordinator, Specialist

Dawn Gosson

HR Generalist

****.******@*****.*** • +1-541-***-****

linkedin.com/in/dawn-gosson-502b1373 • Medford, OR

Results-driven HR professional with vast experience in full-cycle HR, talent acquisition, employee relations, benefits administration, and HRIS management. Adept at partnering with leadership to drive workforce planning, policy implementation, and process improvements that enhance employee engagement and organizational performance. Demonstrated success in recruiting, onboarding, and developing high-caliber talent while managing HR operations across diverse industries. Skilled in interpreting federal, state, and local employment regulations to maintain compliance and reduce organizational risk. Known for streamlining HR processes, digitizing personnel records, and leveraging data-driven insights to inform strategic decisions. Exceptional at training managers, facilitating performance management programs, and fostering a culture of accountability, confidentiality, and collaboration.

Areas of Expertise

Full-Cycle Recruitment & Talent Acquisition

Staff Onboarding & Orientation Programs

Employee Relations & Conflict Resolution

HR Process Improvement & Op. Efficiency

HR Policies & Labor Law Interpretation

Benefits Admin. & Wellness Programs

HRIS Management & Data Analytics

Audit Readiness & Documentation Mgt.

Performance Management & Goal Setting

Training & Development Programs

Workforce Planning & Succession Support

Change Management & Org. Effectiveness

Professional Experience

Biomerics – Fairfield, CA 2024

HR Coordinator

Administered employee relations processes by documenting disciplinary actions, participating as witness in investigations, and supporting fair resolution of workplace matters. Maintained and optimized HRIS records, updating new hire data, performance documentation, leave tracking, and compliance files with accuracy. Organized and preserved structured office records to strengthen audit readiness and reporting efficiency. Supported leadership by delivering high-level administrative assistance to General Manager and department heads. Collaborated with payroll to validate timekeeping data, audit meal and break records, and submit accurate inputs for compensation processing.

●Improved workforce readiness by successfully recruiting and placing qualified candidates for open positions, while digitizing and organizing personnel records for 100 employees to enhance accessibility and compliance.

●Drove end-to-end HR operations in coordination with Corporate HR, aligning site practices with federal, state, and local employment regulations.

●Facilitated onboarding coordination and policy communication to promote clarity and accountability across teams.

●Streamlined internal procedures to improve documentation standards and operational reliability.

City of Avondale – AZ 2023

Senior HR Analyst

Analyzed complex workforce metrics, translating trends into practical recommendations that informed executive and departmental decision-making. Interpreted federal, state, and local employment regulations, aligning policies and procedures with evolving legal requirements. Conducted in-depth compensation and benefits evaluations, performing market benchmarking and salary surveys to support competitive pay structures. Advised Department Managers, Regional Presidents, and Division Leaders on workforce planning, organizational structure, and policy application. Developed executive dashboards and workforce reports to present actionable insights with clarity and impact.

●Led advanced HRIS administration across platforms, including Workday, SAP, ADP, ICMS, and Oracle HRMS to strengthen data integrity and reporting capabilities.

●Designed and refined HR analytics frameworks to elevate recruitment outcomes, improve retention strategies, and enhance performance management effectiveness.

●Increased team efficiency by managing all job postings and hiring average of four highly qualified candidates per month, strengthening departmental performance and talent quality.

●Partnered with cross-functional stakeholders to identify process gaps and implement data-driven improvements.

●Strengthened governance practices through audits, documentation reviews, and continuous monitoring of HR controls.

Jewish Family Children's Services – Phoenix, AZ 2022 – 2023

HR Generalist

Managed employee relations matters by mediating workplace concerns, addressing conflicts, and supporting performance improvement efforts. Administered HR policies and workplace guidelines in alignment with regulatory requirements and organizational standards. Oversaw benefits programs, coordinating enrollments, resolving claims issues, and communicating plan details to staff. Facilitated training workshops on diversity and inclusion, harassment prevention, and safety practices. Monitored personnel records and documentation to maintain accuracy and audit readiness.

●Strengthened hiring consistency by leading monthly training sessions for average of 25 supervisors and managers, clarifying interview guidelines and best practices for evaluating candidates.

●Directed full-cycle recruitment initiatives, sourcing qualified candidates, leading structured interviews, and presenting strategic hiring recommendations to leadership.

●Advised Dept. Managers, Regional Presidents, and Division Leaders on talent management, workforce planning, and policy interpretation.

●Collaborated with leadership to identify staffing needs and implement practical workforce solutions.

●Contributed to continuous improvement initiatives that enhanced employee engagement and operational effectiveness.

Acclivity Health Services – Avondale, AZ (Remote) 2021 – 2022

HR Specialist

Administered comprehensive benefits offerings, guiding employees through medical coverage, retirement plans, and wellness resources while resolving related inquiries. Delivered interactive training sessions covering diversity initiatives, harassment prevention, and performance development practices. Oversaw HRIS administration, maintaining accurate employee data, producing analytical reports, and supporting leadership with actionable workforce insights. Partnered with managers to address employee relations matters and recommend practical solutions. Evaluated onboarding processes to improve new hire integration and early engagement.

●Improved data accuracy by auditing and guiding 10–20 departing employees daily to properly record exit information, maintaining reliable personnel records and compliance.

●Spearheaded end-to-end talent acquisition efforts, identifying high-caliber candidates, leading structured interviews, and negotiating competitive employment offers.

●Crafted and refined workplace policies aligned with federal/local labor standards to drive organizational integrity and risk mitigation.

●Contributed to continuous process enhancements that elevated operational efficiency and talent retention.

Sojourner Center Jewish Family Children Services – Phoenix, AZ 2019 – 2021

HR Generalist

Administered workplace policies and internal guidelines in alignment with regulatory requirements and agency standards. Coordinated onboarding and orientation programs that equipped new hires with tools, resources, and cultural insight from their first day. Oversaw benefits administration activities, processing enrollments and status changes while addressing employee questions. Facilitated structured performance management processes, guiding goal development, review cycles, and constructive feedback discussions. Maintained accurate personnel documentation to support reporting and audit readiness.

●Managed full-cycle recruitment initiatives, drafting job postings, screening applicants, conducting behavioral interviews, and selecting qualified talent to meet organizational needs.

●Partnered with leadership to identify staffing priorities and recommend workforce solutions.

●Contributed to process improvements that strengthened engagement, retention, and operational consistency.

Addictions Recovery Center – Medford, OR 2019

HR Specialist/Executive Administrative Assistant

Maintained secure and organized personnel records, safeguarding performance evaluations and employment documentation in accordance with regulatory standards. Responded to employee inquiries as trusted resource, clarifying policies, benefits, and workplace procedures with professionalism. Prepared reports, presentations, and administrative documentation to aid strategic decision-making. Facilitated leadership with special projects, research, and cross-department coordination to enhance operational productivity. Monitored office workflows and implemented process improvements to strengthen operational efficiency.

●Enhanced HR support and executive coordination by assisting average of 20 employees daily and managing schedules for company head, including 20–30 meetings, to optimize workflow and staff accessibility.

●Directed executive-level administrative support by managing complex calendars, coordinating meetings, and arranging detailed travel plans with accuracy and foresight.

●Led recruitment efforts, sourcing talent, conducting interviews, and engaging with hiring managers to secure high-quality candidates.

●Orchestrated onboarding programs, delivering orientations and facilitating training sessions to integrate new hires effectively.

●Promoted culture of confidentiality, accountability, and responsive service across organization.

MEB Management Services – Phoenix, AZ 2018

HR Generalist

Administered comprehensive benefits programs, guiding employees through medical coverage, retirement plans, and wellness resources while resolving related inquiries. Delivered engaging orientation sessions and policy trainings to promote awareness of workplace standards and regulatory obligations. Oversaw HRIS administration, maintaining accurate employee data, producing analytical reports, and supporting leadership with actionable workforce insights. Partnered with managers to address employee relations matters and recommend practical solutions. Monitored personnel documentation to support audits and internal reviews.

●Managed full-cycle hiring initiatives, crafting job postings, evaluating resumes, conducting interviews, and coordinating structured onboarding programs to strengthen workforce quality.

●Strengthened team performance by managing all job postings and hiring average of 10 highly qualified candidates per month, enhancing departmental productivity and talent quality.

●Interpreted federal and state employment regulations to align internal practices with current legal requirements and reduce organizational risk.

●Contributed to process enhancements that improved operational efficiency and employee engagement.

●Fostered a responsive and service-oriented HR function aligned with organizational goals.

Addictions Recovery Center – Medford, OR 2015 – 2017

HR Specialist/Executive Administrative Assistant

Responded to employee inquiries with clarity and professionalism, promoting a positive workplace experience. Prepared reports, presentations, and administrative documentation to aid executive and HR operations. Monitored office workflows and assisted in internal coordination to maintain operational efficiency.

●Oversaw executive scheduling by coordinating complex calendars, organizing meetings, and arranging detailed travel plans to maximize leadership productivity.

●Streamlined communication channels between executives, staff, and external partners through professional correspondence and timely follow-ups.

●Supported core HR operations by coordinating recruitment activities, facilitating onboarding and offboarding procedures, and maintaining compliance with applicable regulations.

●Safeguarded confidential personnel files and sensitive documentation with high level of discretion and accuracy.

●Coordinated employee development initiatives, assisting in planning and delivery of internal training programs.

●Contributed to cross-functional projects that advanced organizational objectives and administrative excellence.

Additional Experience

Deposit Support Manager, AVP – American West Bank/Premier, West Bank – Medford, OR

Education

Associate of Applied Science: Administrative Assistant & Office Manager

Brigham Young University – Rexburg, ID (Online)

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