Reliable Logistics and Customer Service Professional

Donte Williams

Greenbelt, MD *****

**************@*****.*** 202-***-****

Professional Summary

Motivated and dependable professional with experience spanning customer service, healthcare support, transportation, logistics, operations, and legal administrative work, supported by an Associate of Science degree in Criminal Justice. Brings strong communication skills, attention to detail, and the ability to work effectively in fast-paced, regulated environments. Seeking a highly effective professional role in the Greater Washington, D.C. Metro area (DC, MD, VA), recently relocated from the State of Ohio, with opportunities for growth.

Core Skills

Customer Service & Client Interaction

Quality Inspection & Accuracy

Material Handling & Assembly

Safety Compliance (OSHA-aware)

Administrative & Office Support

Team Collaboration & Reliability

Professional Experience

North American Plastics — Packer

Cleveland, OH 08/2018 – 03/2022 - Packaged products efficiently using appropriate materials to prevent damage during shipping.

- Labeled cartons, crates, and containers with precision to ensure accurate distribution.

- Assembled packaging materials and prepared finished goods for shipment.

- Maintained high productivity while meeting quality and safety standards. Waste Management Company — Conveyor Belt Operator

Cleveland, OH 07/2016 – 08/2018 - Monitored conveyor systems to ensure continuous flow and identify malfunctions.

- Assisted with loading and unloading materials onto conveyors.

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- Followed strict safety protocols while operating industrial machinery.

- Supported waste tracking and proper disposal in compliance with regulations. Cell-O-Core — Package Handler

Wadsworth, OH 09/2019 – 05/2020 - Organized packages by size, type, and destination to optimize workflow.

- Inspected packages for defects or damage and documented discrepancies.

- Loaded and unloaded delivery vehicles using safe handling techniques. Cuyahoga Vending — Delivery Driver

Akron, OH - Delivered goods on assigned routes while adhering to traffic laws and safety guidelines.

- Loaded, secured, and unloaded products efficiently and safely.

- Communicated with dispatch to follow daily delivery instructions. Butchel Middle School — Assistant Football Coach / Defensive Coordinator Akron, OH - Assisted with weekly game planning and player development.

- Analyzed game and practice footage to improve performance.

- Demonstrated leadership, communication, and teamwork skills. Legal Internship — Law Firm

Brooklyn, NY 2012 - Assisted with administrative and clerical duties in a law firm setting.

- Gained exposure to professional office procedures and client communications. Education

Associate of Science – Criminal Justice

ASA College, Brooklyn, NY 02/2013

Additional Strengths

Strong work ethic and punctuality

Adaptable to new environments and relocation

Comfortable with physically demanding and office-based roles Committed to long-term employment and growth

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