Technical Support & Operational Safety Professional

Location:

Las Vegas, NV

Posted:

February 18, 2026

Contact this candidate

Resume:

Austin Paraison

Henderson, NV *****

**********@*****.***

+1-239-***-****

Professional Summary

Hardworking and reliable professional with experience in delivery operations, security, and technical troubleshooting. Strong background in customer service from roles as a FedEx driver and bar security guard, consistently delivering safe, efficient, and professional service. Skilled in diagnosing equipment issues from hands-on work as a slot machine technician, with growing knowledge of cybersecurity principles, incident response, and system protection. Known for problem-solving, attention to detail, and staying calm under pressure. Seeking an opportunity in cybersecurity or customer service where I can apply my technical aptitude, communication skills, and commitment to safety and accuracy. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Slot Machine Technician

American Gaming & Electronics-Las Vegas, NV

September 2025 to Present

• Install, maintain, and repair slot machines and related gaming equipment.

• Perform routine inspections and preventative maintenance to ensure machines operate correctly.

• Troubleshoot mechanical, electrical, and software issues using diagnostic tools.

• Verify machine payout accuracy and ensure compliance with gaming regulations.

• Replace or repair faulty components, wiring, circuit boards, screens, and hardware.

• Update machine software, game themes, and firmware as needed.

• Respond quickly to machine malfunctions on the casino floor.

• Document all repairs, maintenance activities, and part replacements.

• Assist with machine moves, setups, and conversions during casino floor changes.

• Maintain knowledge of gaming regulations, security procedures, and compliance standards.

• Work closely with slot attendants, management, and gaming regulators to resolve issues. Delivery Driver

FedEx-Las Vegas, NV

August 2025 to Present

• Safely operate FedEx delivery vehicles to pick up and deliver packages on assigned routes.

• Load, organize, and secure packages in the vehicle to ensure efficient delivery.

• Follow planned route sequences and adapt to traffic or weather conditions as needed.

• Scan, track, and document packages using handheld devices and company systems.

• Deliver packages to residential and commercial customers with accuracy and professionalism.

• Obtain signatures or delivery confirmations when required.

• Interact with customers in a friendly, courteous, and service-focused manner.

• Handle packages of various sizes and weights, following proper lifting techniques.

• Maintain vehicle cleanliness and perform basic safety checks before and after shifts.

• Adhere to all FedEx safety standards, driving policies, and delivery procedures.

• Report delivery issues, damaged packages, or route delays to management promptly.

• Assist with pickups, returns, and special delivery requests as assigned.

• Collaborate with dispatchers and fellow drivers to ensure timely and accurate service. Security Guard

HOGS AND HEIFERS SALOON-Las Vegas, NV

March 2025 to June 2025

• Responsible for maintaining a safe, secure, and welcoming environment for guests and staff.

• Monitoring entry points, checking IDs, enforcing age requirements, and ensuring that all patrons follow venue rules.

• Conduct regular patrols of the premises, including restrooms, entrances, and outdoor areas, to identify potential safety hazards or suspicious activity.

• Coordinate with bartenders and management during incidents, writing incident reports, and responding quickly to emergencies such as fights, medical issues, or fire alarms. Security Officer

Station Casinos-Henderson, NV

January 2023 to November 2024

Monitor casino floors, entrances, and high-traffic areas to maintain a safe and secure environment.

• Observe guests and staff for suspicious behavior, policy violations, or safety hazards.

• Respond quickly to disturbances, disputes, and emergency situations using de-escalation techniques.

• Conduct regular patrols of gaming areas, back-of-house sections, parking lots, and restricted zones.

• Verify identification, check access credentials, and enforce casino rules and regulations.

• Assist with protecting casino assets, including chips, cash movements, and sensitive areas.

• Document incidents, suspicious activity, and security events in detailed written reports. CNC Machine Operator

Arthrex-Immokalee, FL

December 2020 to September 2022

• Set up, operate, and monitor CNC machines to produce parts according to specifications.

• Read and interpret blueprints, technical drawings, and work orders to determine machining requirements.

• Load raw materials, install tooling, and adjust machine settings for optimal performance.

• Inspect finished parts using calipers, micrometers, and other precision measuring tools to ensure quality.

• Perform routine machine maintenance, including cleaning, lubrication, and minor repairs.

• Monitor production for accuracy, making offset adjustments as needed to maintain tolerances.

• Identify defects or inconsistencies in materials and finished products and report issues promptly.

• Maintain accurate production logs, documentation, and quality records.

• Follow safety standards, lockout/tagout procedures, and company manufacturing protocols.

• Collaborate with supervisors and engineers to resolve machining problems and improve efficiency.

• Keep work areas clean, organized, and free of hazards to ensure a safe production environment. Tire and Lube Technician

Galena dodge-Fort Myers, FL

August 2019 to May 2021

• Perform oil changes, fluid checks, and routine vehicle maintenance according to manufacturer guidelines.

• Inspect and replace tires, including mounting, balancing, rotating, and repairing punctures.

• Conduct vehicle safety inspections and identify potential mechanical issues.

• Check and top off essential fluids such as coolant, brake fluid, transmission fluid, and power steering fluid.

• Replace filters, including air, cabin, and oil filters, as required.

• Operate shop tools and equipment safely, including torque wrenches, lifts, and tire machines.

• Maintain cleanliness of service bays and ensure equipment is in good working order.

• Communicate maintenance findings and recommended services to service advisors or customers.

• Follow all shop safety procedures and adhere to environmental regulations regarding fluid handling. Lube Technician

Take 5 Oil Change-Charlotte, NC

January 2017 to June 2019