Versatile Administrative & Customer Service Professional

Taylor Frierson

267-***-**** ***************@*****.***

*** * *********** **, ******, DE 19702

Experience

Paperwork Processor, Citi Bank

Newark, DE May 2025 – Present

Reviewed, processed, and verified financial and customer documents for accuracy and completeness. Entered and updated account information using internal banking systems. Maintained confidentiality and followed banking regulations and data security procedures. Organized, scanned, and filed paperwork electronically and physically. Identified errors or missing information and communicated issues to appropriate departments. Met daily processing deadlines while maintaining strong attention to detail. To-Go Server, Cheddar’s Kitchen

November 2023 – Present

Took orders using software or order slips.

Packaged food and drinks quickly and safely.

Delivered orders in a timely manner and greeted customers. Communicated food allergies and ensured order accuracy. Store Associate, Victoria’s Secret – Springfield, PA August 2022 – October 2023

Assisted customers with product selection and recommendations. Processed payments and refunds using POS systems.

Stocked, organized, and inventoried merchandise.

Maintained visual merchandising standards.

Cashier / Customer Service Representative, Burlington – Springfield, PA September 2022 – June 2023

Processed transactions, returns, and refunds.

Handled customer concerns and balanced cash drawers. Daycare Assistant, My Little Munchkins – Philadelphia, PA May 2020 – September 2022

Assisted children with hygiene, meals, and activities. Prepared classrooms and supervised daily activities. Education

High School Diploma, Penn Wood High School, Lansdowne, PA (2020–2023) Skills

Customer Service, Time Management, Communication, Organization, Microsoft Office, Data Entry, Document Processing, Confidential Records Handling, Cash Management, Detail-Oriented, Typing, Computer Operation, Front-Desk Etiquette, Compliance Awareness

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