Energetic Guest Experience Specialist
Resume:
Sameen Shah
Dependable and reliable customer service professional with 10 years of experience.
Boston, MA
***********@*****.***
EXPERIENCE
Garden Remedies Dispensary, Newton — Budtender
September 2025 - December 2025
● Provided customer service and product recommendations in a fast-paced environment.
● Processed orders via Dutchie and handled accurate cash/POS transactions.
● Conducted ID checks and followed all compliance and safety procedures. More Than Words, Waltham/Boston — Evaluation Coordinator
(Promoted)
October 2023 - June 2025
● Improved training and documentation with leadership team.
● Monitored and analyzed internal data using Salesforce and Excel.
● Created data-driven slides in Canva to track team progress, goals, and key performance metrics.
Multicultural Arts Center, Cambridge — Production Assistant March 2025 - August 2025
● Assisted with lighting, sound, and event setup.
● Designed Visual layouts in Canva.
● Supported event promotion through targeted outreach. Shojo, Boston — Server, Hostess, Food Runner, Busser, Expo June 2021 - September 2022
● Delivered friendly, efficient service in a fast-paced restaurant setting.
● Ensured accurate food and beverage delivery.
● Supported guest seating and front-of-house flow. Boston Burger Company, Somerville — Server, Hostess September 2023 - November 2023
● Delivered prompt, attentive service to ensure a positive dining experience.
● Prepared and served milkshakes and beverages.
● Took orders and processed payments accurately using POS system. SKILLS
- Attention to detail.
- ID Compliance.
- Customer service.
- Team Collaboration.
- Time Management.
- Dependability.
- Problem Solving.
- Excellent
Communication.
- Cash Handling.
- POS Systems.
EDUCATION
Melrose High School
Melrose — Diploma
Class of 2020
The Loop Lab
Boston/Cambridge —
Media Arts Certificate
June 2024 - June 2025
Produced a music video,
podcast, and short
documentary using
Adobe Suite and Black
Magic Cameras.
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