Insurance Agent - Customer Service Specialist
Resume:
ANAHI
RODRIGUEZ
CUSTOMER SERVICE
REPRESENTATIVE
************@*****.***
Houston, TX 77093
CONTACT
SKILLS
• Quotes and sales
• Customer Service
• Policy Knowledge
• Licensed Insurance Agent
• Customer follow-up
LANGUAGES
English
Spanish
Spanish household
•
Fluent
Results-oriented Insurance Agent with a strong track record of achieving sales targets and providing exceptional customer service. Skilled in analyzing client needs, writing quotes, and issuing policies using company software. Demonstrates excellent communication skills in explaining coverage options and building lasting relationships with clients. Licensed Insurance Agent with a deep understanding of insurance policies and the ability to suggest additions or changes to meet client needs. Highly proficient in problem resolution and customer follow-up to ensure client satisfaction.
PROFESSIONAL SUMMARY
Insurance Agent
Ai united insurance, Houston, Tx
EXPERIENCE
September 2023 - October 2024
Demonstrated excellent communication skills when discussing insurance policies with customers to ensure they were fully informed of their coverage options.
•
Used company software to analyze customer coverage needs, write quotes, and issue policies.
•
• Built and maintained relationships with clients to support satisfaction. Developed strong customer service skills while working as an Insurance Agent, including problem resolution and conflict management.
•
• Interpreted insurance policies and explained coverage to clients. Analyzed clients' current insurance policies and suggested additions or other
• changes.
Accurately processed payments from customers for policy premiums and other fees associated with the policy.
•
High School Diploma
Mac arthur high school, Houston, TX
EDUCATION
May 2023
CERTIFICATIONS
• Limited Lines
Contact this candidate