Seasoned Sales, Service & Marketing Professional

OBJECTIVE:

Utilize my wide breadth of experience in Sales, Sales Management, Marketing and Customer Service, Face to Face Sales, Inbound and Outbound phone experience in Consumer, Business to Business, Outside and Inside Sales, and work from home.

EXPERIENCE:

08/2024 – 08/2025 – Sleep Number [Select Comfort Retail Corporation]and

●Greet Consumers, develop rapport, make sales presentations, make the sale

●Inbound sales and customer service calls

03/2021 – 10/2023 – SAi Software – Phoenix, AZ

Customer Service, Sales Consultant, IT [At Home Work]

●Customer Service Inbound, Sales

●Large and small format Sign making, Printing, Cutting, CNC Machining software.

08/2020-03/2021 – Home Advisers, ANGI– Denver, CO

Sales Consultant [At Home Work]

●Outbound sales of annual memberships and lead services to a variety of contractors who provide services to homeowners.

02/2019-06/2020 – Window Nation – Indianapolis, IN

Executive Design Consultant

●Preset, In-home appointments.

●Assisted homeowners in selection of style`s and grades of various products.

●Windows, doors, and siding

03/2017– 02/2019 – DFS Worldwide – Houston, TX

Logistic Sales and Customer Service

●Inside and outside sales of complete logistic product lines. Land, rail, air, and sea

●Negotiated single loads, multiple loads, short term and long-term contracts

●Specialized in face to face sales and negotiations with small to medium sized clients

01/2016 – 02/2017 – Energy Consulting Group – Las Vegas, NV

Inside Sales and Service, Sales Management

●Consultative inside sales of de-regulated electricity, natural gas and propane

●Responsibilities included recruiting, training, sales, and computer support

01/2011 – 01/2016 – Frazier Commodity Network LLC – Denver, CO

Commodities Intermediary, Sales

●Provided Intermediary Services to multiple clients

●Negotiated sales and purchase contracts, multiple products and services

●Phone sales, inbound and outbound, customer service, overall resolution expert

09/2003 – 01/2011 – Frazier Mortgage Network Inc – Denver, CO

Vice President, Principal Trainer

●Employed 5-10 brokers, provided residential and commercial loans services nationwide

●Phones sales, appointment setting and customer services (inbound and outbound)

●In-home sales and office appointments

01/2000 – 09/2003 – Key Financial Services – St. Petersburg, FL

Sales Manager

●Recruited by management from previous company

●Hired, trained and managed sales staff for regional offices

●Opened multiple offices.

●Provided financial services, commercial and residential mortgages and financing services.

●Money management

●Business to business sales, consumer sales

●Extensive travel

02/1997 – 01/2000 – Mortgage Investors Corporation – St. Petersburg, FL

Sales/Regional Sales Manager

●In-home mortgage services, specialized in VA refinance (IRRRL) and FHA refinance

●Set office appointments, extensive phone work, customer service and managed schedules

●Salesperson of the month – 3/97, 4/97, 6/97 and 8/97

●9/97 - Promoted to traveling trainer/office opener

●6/98 – Promoted to Regional Sales Manager

●8/99, 10/99 – Office of the Month

References:

Mark Stevens, Maricopa, AZ 720-***-****

Andrew Richardson, Denver, CO 303-***-****

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