Customer Service Professional and Administrative Specialist
Resume:
#Notepad
NOV *8 2024
Objective
Dedicated and experienced customer service professional with a strong background in healtheare
assistance and administrative support Passionate about providing exceptional service and
fostering positive relationships with clients and colleagues.
Skills
Customer Service Excellence
Data Fatry and Administration
Labeling and Shipping Operations
Mailroom Management
Patient Care and Assistance
Strong Organizational Skills
Proficient in MS Office Suite
Professional Experience
Catalano’s Nurses Registry
Home Health Assistant
Miami, FL
Present - 1999
+ Assisted patients and residents with daily personal care activities.
4+ Facilitated recreational and social activities to enhance resident engagement
+ Supported transportation and physical therapy activities with PT/OT therapists,
+ Collaborated with nurses and administrators on various projects.
‘Comeast Corporation
Customer Service Representative
01/2021 - 06/2023
‘+ Provided exceptional customer support for service inquiries and account issues.
‘+ Resolved customer complaints effectively, ensuring high levels of satisfaction
Randstad
Customer Service Representative, Data Entry, Mailroom Clerk, Labeling, Shipping
2018 - 2024
‘+ Managed data entry tasks with accuracy and efficiency.
‘* Handled labeling and shipping operations, ensuring timely deliveries
‘¢ Assisted customers with inquiries and maintained positive relationships.
Precision Response Corporation
Customer Service Aecount Representative, Nextel and Direet TV Accounts
i, FL.
11/2004 - 05/2006
‘+ Addressed customer questions and account issues for both individual and business
clients
‘+ Provided updates on services, promotions, and new products,
‘Utilized quality enhancement techniques to maintain client satisfaction and retention.
Globe Life Insurance
Customer Service Representative
2010
+ Assisted policyholders with inquiries and account management.
Facilitated donations for the Cancer Kids Foundation,
MIAMIDADE COUNTY ELECTION
Vet
10/2124
© Early Voting site setup
‘© Maintaining function voting equipment and systems (EViD, DS200, ExpressVote, Ballot
printers, and smartphone),
© Registered vote
‘© Proficiency with Microsoft office (outlook, Word, Excel, Ms, Teams)
Education
Key College
‘Associate of Science Degree, Medical Administrative Assistant Program
225 B, Dania Beach Blvd, Dania Beach, FL 33004
Anticipated Graduation: [Month, Year]
9 5Guc ull @
g
Contact this candidate