Lisa Shaw
********@*****.*** 936-***-**** Willis, TX 77378
Summary Versatile and results-driven Business Manager with over a decade of experience at 3545 Consulting Global and Benchmark Hospitality Management. Excelled in client relationship building and analytical thinking, significantly enhancing business development and operational efficiency. Demonstrated expertise in DMS and adept at driving revenue growth. Streamlined project management skills while eager to apply exceptional organizational skills to improve operational efficiency.
Skills • Project Management
• Problem Solving
• Technical Proficiency
• Client Relationship Building
• Forecasting/Budgeting
• Analytical Thinking
• Customer Service
• Adaptability
• Multitasking
• Discretion & Confidentiality
• Database Management
• Financial Acumen
Experience Business Manager July 2019 – July 2025 3545 Consulting Global Houston, TX
• Client/Vendor Relations
• Financial Planning; forecasting & budgeting
• Project Management
• Onboarding for new hires
• Maintain Document Management System
• Strategic Planning; developed strategies to ensure team achieved goals Database Manager July 2014 – July 2019
3545 Consulting Global Houston, TX
• Database development & maintenance
• Data integrity and security
• Analyze monthly DBMS performance and conduct diagnostics
• Monthly Reconciliations & Collections
• Provide user support to the team
• Maintain documentation and processes
Marketing Research Analyst March 2010 – May 2013 Benchmark Hospitality Management The Woodlands, TX
• Revenue Management Training
• Liaison between properties and corporate
• Manage and Training of Property Analysts
• Design and provide custom report templates
• Fielded 16+ property analyst question & concerns
• Conferred with clients regarding sales to resolve problems to drive revenue Education North Harris Co Community College August, 1988 – June, 1990
• Business Management