Administrative Assistant with Front Desk & HR Experience

Location:

Sharon Hill, PA

Posted:

February 19, 2026

Contact this candidate

Resume:

DIANE CARDWELL **** Valley View Drive, Folcroft, PA 19032 267-***-**** (C), 484-***-**** (H)

OBJECTIVE:

To obtain a position where my skills can be utilized.

Qualifications: Operation of multi-line switchboard, Supervision, Human Resources, Payroll, typing, Microsoft Word, Excel. Electronic mail, Accounts Payable and Accounts Receivable, filing, Data Entry, ordering supplies, xeroxing, and other clerical duties, also cashiering experience.

EMPLOYMENT:

Receptionist/Office Assistant

Willig, Willig, & Davidson Law Firm 10/22 –6/22

* Greet and screen visitors as they enter the Agency, answering general questions.

* Answering telephone calls, directing them to appropriate person, taking messages as needed.

* Assemble files for New Clients/Closing Files for client

*Assist with timesheets/entering hours in Juris System

*Maintain Billing files for the Agency.

*Perform other duties as required.

Administrative Assistant - Intermediate

Community Care Behavior Health Organization 05/22 – 10/22

* Provide administrative support to all departments.

* Open, sort, and distribute mail, including faxes and e-mails, update and maintain accurate mailing lists.

* Answer/transfer telephone calls to appropriate person/department.

* Verified member information, scan and build calls/documents and upload documents in computer system, update members records received from providers via email and fax.

*Prepare and type minutes for Clinical Operations and Management Meeting.

* Greet and screen visitors as they enter the Agency.

Receptionist/Office Assistant

Hosana Home Healthcare Services 11/21 – 5/22

* Greet and screen visitors as they enter the Agency, answering general questions.

* Answering telephone calls, directing them to appropriate person, taking messages as needed.

* Contact Insurance Agencies to attain authorization for patient services.

*Type memos, correspondence, agendas and reports as required. Open and sort mail,

*Assist with accounting functions as assigned, e.g., ledger entering, account processing, etc.

*Schedule appointments and inform staff members of meetings.

*Maintain files for the Agency.

*Calling patients monthly, quarterly and annually for surveys/supervisory visits as required.

*Perform other duties as required.

*Update patient and staff information in HHA System.

*Collect and maintain employee timesheets

Administrative Assistant/Denial Team Associate

Maxim Health Care Services/United Health Group-Optum 360 06/18 – 06/20

* Contact Insurance Agencies to schedule Physician to Physician calls to attain authorization for denied inpatient services and verify insurance information.

* Answer/transfer telephone calls to appropriate person, taking messages as needed

* Verify, document & update patient records with insurance/case manager/medical director information

Data Entry Associate/Sales

CPV Manufacturing 02/16 – 11/17

* Answering telephone calls, directing them to appropriate person, taking messages as needed *Type minutes for monthly meetings.

* Creating folders for Work Orders/ Entering Quotes and Work Orders into E-2 Computer Program

* Maintaining filing system for quotes

* Email, scan and log all work orders for shipments for shipment processing

Data Entry Clerk/Clerical

Beacon Hill Staffing 08/15 - 02/16

* Transfer lease information from one program into (Yardi)Computer Program

* Answered telephone calls and take messages

* Create folders for Work Orders

* Email, scan and log all work orders for shipments

Receptionist/Office Administrator

Catapult Learning LLC/Corporate Office 10/10 -02/12

* Operated multi-line switchboard

* Ordered and maintain office and kitchen supplies/inventory

* Processed outgoing mail and distributed incoming mail

* Assisted with new hire process

* Maintain service contracts for office machinery

* Greeted visitors.

Receptionist/Administrative Assistant

Office Team Temporaries Services/Elwyn 02/10 -10/10

* Ordered supplies for staff

* Answered telephone calls and take messages

* Assembled patient's dental charts/schedule dental appointments

* Verified dental insurances for potential patients

* Greeted visitors

Administrative Assistant/Statistician/Volunteer Coordinator 02/03 -12/09

Salvation Army/Divisional Headquarters

* Prepare invoices, reports, memos, correspondence, and other payment requests

* Open, sort, and distribute mail, including faxes and e-mails, update and maintain accurate mailing lists

* Maintain accurate filing system, service contracts for office machinery, order office supplies

* Receive time sheets and verify accuracy of computation and propriety of approvals, prepared payroll worksheet

* Performed “Human Resource” duties, including completing W-4, I-9, Child Abuse, and Criminal Background Clearances.

* Reviewed resumes and applications, for interviews, and secured Personnel Files to ensure confidentiality

* Prepare agendas and make arrangements for committee, board, and other meetings

* Preparation of monthly statistical reports to transmit to Territorial Headquarters by deadline

* Developed and managed volunteer program for The Salvation Army in the Greater Philadelphia Community; targeting individuals, churches, corporations, schools, civic groups and other groups with tailor-made tracks for involvement in Salvation Army ministries, projects and events

* Work with Associate Director of Operations and Seasonal Services Program Director in special events such as Holiday Meal, Christmas toy distribution, Adopt-A Family, Summer Camp, etc.

* Responsible for soliciting sponsors for the Adopt-A-Family Program, providing sponsors with information about Adopt-A Family applicants, and maintaining records of all completed applications for the program

* Supervision of Security Staff, and volunteers within the organization, while assuring their adherence to all risk management protocol

* Perform other related duties as assigned

* Assisted Property Manager with preparation of paperwork for move-ins and move-outs, also kept record of resident's activities at two different locations

EDUCATION

Temple University/Major: Academic Studies 1982-1983

Philadelphia, PA

Thomas A. Edison/Major: Academic Studies 1980- 1982

Philadelphia, PA

References Available Upon Request

Diane (Alexander)Cardwell

JOB REFERENCES

Shayla Person

Supervisor, Office Administrator

Hosana Home Healthcare Services

Woodlyn, PA 19094