QA Engineer & IT Analyst - Computer Science Engineer

BETSY ALFONSO COLAS

COMPUTER SCIENCE ENGINEER

**********@*****.*** +53 58768516

SUMMARY

PROFESSIONAL EXPERIENCE

SKILLS

Dedicated IT Analyst with a strong background in communications, business engagement and service delivery. Skilled at understanding client requirements and developing processes to address needs. Dedicated I.T Engineer with experience in achieving tangible results and cross-team collaboration. Proactive and excited to partner with like-minded individuals to achieve goals. Resourceful team player committed to supporting customers and troubleshooting issues. Prioritises and execute tasks and makes sound decisions in critical situations. Strong communicator and problem-solver. Anti-virus Software Updates

Linux Expertise

System efficiency testing

System upgrades

Business artefacts documentation

Project Management

I.T Analyst and Q&A Tester

Managed lifecycle IT projects, from planning and design to timely IT systems, software and hardware builds.

Monitored systems' efficiency through regular inspections, tests and assessments, maintaining smooth operations.

Conducted tests and evaluations of new technologies to maintain function and performance.

Kept IT resources functioning through regular testing for safe, secure use by staff, contractors and clients.

Executed functional and regression testing for web and mobile applications. Validated requirements and reported defects throughout the SDLC. Collaborated with development teams to ensure product quality and reliability. Statistician

Open Software Centre

Clara Isolation Centre

2022 – Present Day

2020 - 2021

Evaluated statistical data thoroughly, identifying trends and opportunities to help create efficient plans.

Recommended modifications to processes related to data collection and data entry conventions and developed implementation plans.

Dealt with large amounts of data and files to help find practical solutions to problems. Devised and implemented administrative procedures for collection of data. Participated in the development of Nova, a free and open-source operating system based on GNU/Linux.

Contributed to system testing, quality assurance, and validation of core OS functionalities.

Supported stability, performance, and reliability across system components. Postgraduate Course in Scrum Master

Postgraduate Course in Software Testing and Techniques Postgraduate Course in Process and Product Quality Assurance Postgraduate Course in Requirements Engineering

Postgraduate Course in Artificial Intelligence for Process Improvement Postgraduate certified - Pedagogy and Didactic of Higher Education at UCI Postgraduate certified - Written Scientific Production at UCI Postgraduate certified - Project Risk Management at UCI Postgraduate certified - B2.1-MCERL Platform Level English Course at UCI EDUCATION

CERTIFICATIONS

Master of Business Administration (MBA)

Specialisation in Strategic Management

Bs. Engineer Computer Science at the University of Computer Sciences (UCI) 2015 – 2017

Bachelor of Engineer Computer Science 2015 – 2021

PROJECTS

Nova Project – Open Source Operating System (GNU/Linux) National Comptroller APK – Android Application

October 2022

September 2023

Worked on the development of an Android application for the National Comptroller. Supported quality assurance and testing for legal document management and implemented laws.

Ensured correct functionality, data integrity, and compliance with institutional requirements.

TOOLS

Postman

Selenium

Acunetix

Metropolitan Bank APK – Android Application September 2022 Participated in the development of an Android banking application. Supported testing and validation of core banking operations and essential financial functions.

Contributed to ensuring reliability, security, and functional accuracy of the application. Visual Paradigm

GitLab

Canva

LANGUAGE

Spanish (Native)

English (Upper Intermediate)

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