Samanvitha Amaragani
Chicago,IL +1-309-***-**** **********************@*****.***
Professional Summary
Application Support Engineer with 5+ years of experience ensuring stability and performance of critical applications through proactive monitoring and automation. Specializes in Unix/Linux environments, centralized logging with ELK, Prometheus and Grafana, and CI/CD pipeline optimization to prevent recurring incidents. Proven track record improving uptime to 99.98% and reducing rollback issues by 40% while collaborating closely with development teams on reliability enhancements. Technical skills
• Cloud Platforms: Microsoft Azure (AKS, App Services, Blob Storage, Azure Monitor), AWS (EC2, S3, RDS, CloudWatch)
• CI/CD & Automation: Jenkins, GitHub Actions, Azure DevOps, Terraform, Ansible
• Containerization & Orchestration: Docker, Kubernetes (EKS, AKS), Helm
• Monitoring & Logging: Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), Azure Monitor
• Security & Compliance: HIPAA/HITECH, IAM, SSL/TLS, SonarQube, OWASP security practices
• Version Control & Collaboration: Git, GitHub, GitLab, Bitbucket, Jira, Confluence
• Scripting & Programming: Python, Shell Scripting, PowerShell, YAML, JSON, Unix/Linux
• Database & Storage: SQL Server, PostgreSQL, MySQL, Azure SQL Database, AWS RDS
• Deployment Strategies: Blue-Green, Canary Deployments, Rolling Updates
• Agile & DevOps Practices: Scrum, Kanban, CI/CD best practices, Infrastructure as Code (IaC)
• IT Service Management: Application Support, Incident Management, ITIL Processes, Stakeholder Management, Willingness To Learn
• RPA & BPM Tools: Appian, Blue Prism
Professional Experience
Amex Jan 2024 - Present
Devops Engineer IL
• Designed and implemented CI/CD pipelines in Jenkins and GitHub Actions to automate deployment of microservices for the payment platform.
• Migrated critical payment processing workloads from on-premises Unix/Linux datacenters to AWS, ensuring minimal downtime and zero data loss.
• Provisioned AWS infrastructure (EC2, RDS, EKS, S3, IAM) using Terraform and CloudFormation templates.
• Deployed containerized microservices on Kubernetes (EKS) with auto-scaling and high availability configurations.
• Integrated SonarQube and OWASP security scans into CI/CD pipelines to enforce secure coding practices.
• Automated monitoring and alerting using Prometheus, Grafana, AWS CloudWatch, and Splunk for real-time visibility into transactions and integrated incident management processes.
• Implemented centralized logging with ELK Stack for faster root cause analysis during production incidents.
• Supported blue-green and canary deployments and provided 24x7 application support to reduce downtime and risk during new feature releases.
• Optimized pipeline performance by introducing parallel builds and caching, reducing release cycle time.
• Coordinated with developers, QA, and product owners to align DevOps workflows with Agile sprints while adhering to ITIL processes.
• Maintained compliance with PCI-DSS standards through secure infrastructure provisioning and audit trails.
• Automated disaster recovery scripts and backup policies to meet RTO/RPO compliance goals.
• Mentored team members on DevOps best practices, Kubernetes operations, and cloud-native deployments. Nextgen Healthcare Feb 2020 - Aug 2023
Devops Engineer IN
• Built and maintained CI/CD pipelines in Jenkins and GitHub Actions to automate Appian portal releases.
• Containerized portal services using Docker and orchestrated them with Kubernetes for scalability.
• Provisioned cloud infrastructure on Azure (AKS, SQL Database, Blob Storage, App Services) using Terraform.
• Implemented API Gateway and Blue Prism robotic process automation for secure and high-availability patient-facing services.
• Automated monitoring with Azure Monitor, Prometheus, and Grafana for real-time system health.
• Integrated vulnerability scans and compliance checks into the pipeline to ensure HIPAA/HITECH adherence.
• Enabled blue-green deployment strategies to support seamless feature rollouts with minimal downtime.
• Configured centralized logging using ELK stack for faster debugging and patient issue resolution.
• Collaborated with developers and QA teams and stakeholders to align DevOps practices with Agile sprints, demonstrating stakeholder management and willingness to learn new technologies.
• Automated SSL certificate renewal and IAM policies for secure patient authentication.
• Conducted performance testing automation to handle high traffic during peak patient login times.
• Developed disaster recovery automation scripts to ensure portal uptime in case of regional outages.
• Mentored new DevOps team members on cloud-native best practices and healthcare compliance in automation. Key Achievements
• Reduced payment platform release cycle from weekly to daily by implementing a fully automated CI/CD pipeline.
• Improved platform uptime to 99.98% with proactive monitoring and Kubernetes scaling strategies.
• Lowered infrastructure costs by 25% through optimized resource allocation and automated scaling policies.
• Improved patient portal uptime to 99.99%, enhancing patient access to health records.
• Reduced deployment rollback issues by 40% with blue-green deployment and automated testing.
• Lowered operational costs by 25% through container optimization and cloud resource tuning. Education
Governors State University Aug 2023 - May 2025
Master's in information technology chicago,iL
• GPA: 3.75/4
Mumbai university 2019 - 2023
Bachelor's in information technology Mumbai,IN
• GPA: 9.90/10
Certification
• AWS certified Cloud Practitioner
• Linux Essentials
• Google IT Support Specialization