Software Engineer & Technical Operations Leader

KANAR IBRAHIM

Software Engineer Technical Operations Leader

Orland Park, IL • 708-***-**** • ********.****@*****.*** •www.linkedin.com/in/kanar-ibrahim PROFESSIONAL SUMMARY

Results-driven Software Engineer with 8+ years of experience leading workflow optimization and digital transformation initiatives, delivering measurable gains in efficiency, accuracy, and compliance. Adept at system integration, project leadership, and mentoring technical teams. Proven track record of reducing operational bottlenecks and implementing scalable, compliant software solutions. Seeking to transition into a Software Engineering Manager role to drive innovation and product strategy in high-impact environments.

CORE COMPETENCIES

● Technical Leadership & Team Management

● System Integration & Database Design

● Workflow Optimization & Digital Transformation

● Compliance (HIPAA, Data Privacy)

● Project Strategy & Execution

● Data Analytics & Dashboarding

PROFESSIONAL EXPERIENCE

Technical Operations Manager

International Dental of Bridgeview – Bridgeview, IL Dec 2017 – Present

● Led integration of new software systems, increasing data accuracy and operational efficiency by 40%.

● Directed HIPAA-compliant processes, reducing errors and improving audit readiness.

● Designed and optimized databases, improving data retrieval speeds by 60%.

● Implemented data validation protocols, boosting service delivery timelines and accuracy.

● Mentored cross-functional teams, fostering a culture of continuous learning and innovation.

● Facilitated interdepartmental workshops, improving communication and strategic alignment.

2

IT-Administrative Specialist

Maxim Healthcare – Cook County Hospital, Chicago, IL May 2022 – Apr 2023

● Analyzed and enhanced system functionalities based on user requirements, improving accessibility and satisfaction.

● Developed performance dashboards from healthcare datasets to inform executive decisions.

● Implemented ticketing system for IT support, reducing response times and increasing team productivity.

● Partnered with clinical teams to design tech solutions that improved patient care workflows.

EDUCATION

M.S. in Software Engineering – Lewis University, Aug 2020 B.A. in Computer Studies – Saint Xavier University, May 2019 LANGUAGES

English (Native), Arabic (Native)

ADDITIONAL RECOGNITION

● Featured in Amazing Architecture magazine for landscape photography.

● Awarded “Street Photographer of the Year” – Bridgeport Art Center.

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