Dynamic Sales Leader with Team Building Expertise

Shawn Centeio

West Hollywood, CA *****

Phone: 424-***-****

Email: **************@*****.***

Professional Summary

Customer-focused professional with strong sales, leadership, and communication abilities. Proven track record in driving revenue, managing teams, delivering exceptional customer experiences, and performing with accuracy and efficiency in fast-paced environments. Bilingual, adaptable, and skilled at building rapport while meeting operational goals.

Core Skills

• Sales & Lead Generation

• Team Leadership & Training

• Customer Service Excellence

• Performance Review & Optimization

• Inventory & Operations Management

• Salesforce, DocuSign, Google Workspace, Microsoft Teams, Excel

• Bilingual: English & Cape Verdean Creole

Professional Experience

Comfort Advisor

ARS – Bridgewater, MA May 2024 – November 2024

• Managed company-provided HVAC leads and delivered tailored system recommendations.

• Averaged $23K ticket size and produced ~350K in monthly revenue.

• Worked with leading HVAC brands including Mitsubishi, Carrier, Rheem, and York. Shift Supervisor

Kaylin & Kaylin Pickles – West Hollywood, CA May 2023 – November 2024

• Led team operations and ensured a high-quality customer experience.

• Processed sales transactions, handled refunds, and balanced registers.

• Maintained store presentation, restocked merchandise, and managed inventory.

• Oversaw wholesale orders and ensured supply needs were met. District Manager

Trinity Solar – Wareham, MA July 2021 – May 2024

• Promoted twice within one year to District Manager.

• Managed and trained a team of 10+ consultants.

• Achieved 60–100+ sales per month.

• Led sales meetings and conducted monthly performance reviews. Energy Consultant

SolGrid Solar – Massachusetts March 2020 – March 2023

• Analyzed commercial energy usage and identified cost-saving opportunities.

• Developed feasibility studies and sustainability-focused energy plans.

• Educated clients on renewable energy and regulatory requirements. Mover / Driver

MassPro Logistics – Brockton, MA June 2021 – March 2023

• Safely loaded, transported, and delivered client belongings.

• Maintained accurate inventories and ensured proper placement on delivery. Youth Mentor

FAM for Change – Brockton, MA June 2020 – March 2023

• Mentored youth in academics, sports, and personal development.

• Managed confidential cases and facilitated conflict resolution.

• Led activities improving leadership and decision-making skills. Crew Member

Chipotle Mexican Grill – Braintree, MA Jan 2018 – Jan 2020

• Prepared food, maintained sanitation standards, and supported multiple stations.

• Ensured food quality and kept kitchen and service areas stocked. Scanner / Stock Associate

Vicente’s Tropical Grocery – Brockton, MA Nov 2016 – Nov 2018

• Stocked merchandise, unloaded deliveries, and organized store inventory.

• Performed accurate product counting and logging. Languages

• Cape Verdean Creole – Fluent

• English – Fluent

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