Professional Concierge & Guest Services Leader
Resume:
Cassidy White
Charlotte, NC *****
**********@*****.***
Work Experience
Member Concierge
Flexcar-Charlotte, NC
October 2025 to Present
I work for Flexcar, an upcoming long term rental car company. My role there is to welcome our members with a warm welcome and check them into their car with a smooth and fast process. I also assist members with returns as well as maintenance visits.
Concierge
Northwood Ravin-Charlotte, NC
August 2025 to October 2025
I work front desk at Uptown 550, and I make the residents life swift and easy. I receive packages for them, walk the property make sure its up to par and clean, as well as restock on items that residents use. Front Desk Concierge
NFC Amenity Management-North Carolina
November 2024 to August 2025
Front desk concierge for The Bell, The Ellis, and The Francis in Uptown Charlotte Shift Supervisor
CVS Health-Harrisburg, NC
September 2022 to November 2023
I over see the store during my shift and take care of store responsibilities. Education
High school diploma
William A Hough High School-Charlotte, NC
August 2018 to May 2022
Upper secondary education
Skills
• Front Desk
• Stocking
• Assistant Manager Experience
• Operations management
• Typing
• Baking
• Greeting customers
• Cleaning
• Guest relations
• Supervising experience
• Sales
• Retail Sales
• Customer service
• Communication skills
• Leadership
• Continuous improvement
• Payment card processing
• Planograms
• Attention to detail
• Live chat
• Retail sales transactions
• Cash register operations
• Clothing store experience
• Computer skills
• Marketing
• Writing skills
• Office experience
• Product management
• Management
• Time management
• Cashiering
• Cash Handling
• Shift Management
• Merchandising
• Guest services
• Grocery store
• Phone etiquette
• Guest reservation booking
Languages
• English
Certifications and Licenses
CPR Certification
March 2022 to Present
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