Wheelchair Assistant and IT/Tech Support Candidate

Adnan Mohammed

Phoenix Metro Area 602-***-**** ************@*****.***

SUMMARY

Dedicated and skilled Wheelchair Assistant with ongoing experience in providing exceptional customer support in fast-paced environments. Currently engaged at ABM Industries, ensuring user satisfaction and effective communication; previously contributed as an Animal Husbandry Technician at Nile Livestock Company, where attention to detail and adherence to procedures enhanced operational efficiency. Proficient in maintaining records and collaborating across teams, ready to leverage these capabilities to meet organizational needs and drive success.

WORK EXPERIENCE

Wheelchair Assistant, ABM Industries - Phoenix 12/2023 – Present

Delivered exceptional customer support in a high-pressure airport environment.

Clearly communicated with users, meticulously documented issues, maintained equipment, and coordinated with teams to ensure prompt service.

Animal Husbandry Technician, Nile Livestock Company 01/2021–12/2022

Maintained detailed records, followed procedures, administered treatments, and monitored systemized data for operations.

EDUCATION

Rio Salado College 06/2025 – Present

Certificate, Career& Professional Development

CompTIA A+ Certification – In progress (Near Completion)

Bahri University

Bachelor’s Studies, Animal Production 2015 – 2021

SKILLS

PC assembly, RAM/SSD replacement, printers, BIOS/UEFI, malware removal, DNS

Wi-Fi troubleshooting, documentation, customer support, and maintenance of equipment

Maintained detailed records, administered treatments, upgrades, and peripherals.

Windows 10/11 installation, recovery tools/ TCP/IP basics, DHCP, Ticketing, ESD safety.

User communication, collaborated with teams, followed procedures, monitored systemized data

LANGUAGES

Arabic – Native / Fluent

English – professional Working proficiency

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