Souneke Brown
Rock Hill, SC *****
********@*****.***
Authorized to work in the US for any employer
Work Experience
Care Manager
HomeWell Care Services-Rock Hill, SC
December 2024 to Present
• Onboard clients into our system
• Onboard caregivers through orientation
• Home assessments for clients
• Scheduling caregivers
• Initiate care plans and update as needed
• Home visits and check ins
In Home Caregiver
HomeWell Care Services-Rock Hill, SC
September 2024 to Present
• Assisting the clients with ADLs in the home
• Assisting the clients with IADLs in the home
• Transportation services if needed
• Monitoring changes in conditions
• Helped with orientation while being a caregiver
Assistant Director
Big Blue Marble Academy-Rock Hill, SC
July 2023 to September 2025
• Children’s files
• Staff files
• Staff hours
• Making phone calls to parents
• Monitoring ratios
• Running the floor
• Helped in the kitchen
• Ran events
• Took payments for tuition
• Drive the bus
• File paperwork
• Help in every classroom
Lead Teacher
Big Blue Marble Academy-Rock Hill, SC
July 2023 to February 2024
• Fill out curriculum weekly
• Do age appropriate activities for my class
• Potty training
• Help children with expressing feelings/emotions
• Communicate with parents
• Changing diapers
Customer Service Representative
Five Star Call Centers-Rock Hill, SC
December 2022 to March 2023
Assisted customers, via phone, with purchasing items online. Took inbound calls Marketing and Admissions Director
Magnolia Manor of Rock Hill-Rock Hill, SC
January 2022 to February 2023
• Answer phone calls from the hospitals.
• Speak to case workers about inquiries to admit patients to our facility,
• Obtain paperwork from case workers
• Check eligibility for patients insurance
• Obtain authorization to bill and treat patient using insurance.
• Upload documents into the system
• Create meetings for all of management
• Get consents signed by patients or family members Administrative Assistant
Magnolia Manor of Rock Hill-Rock Hill, SC
November 2021 to January 2022
• Helped all management with paperwork.
• Answered phones
• Helped with Accounts payable.
• Helped HR with payroll for employees.
• Ran errands for managerial staff
• Input data for nursing staff, Administration, and Human Resources
• Set up appointments
Certified Nursing Assistant
Magnolia Manor-Rock Hill, SC
June 2019 to November 2021
I helped the residents with their daily everyday needs. This would include bathing, getting dressed, feeding them all three meals, changing them when need be, taking them to the restroom, and making sure their room is clean. I also made sure to lend a helping hand to my coworkers when they need it. Team Member
New Hope Treatment Centers-Rock Hill, SC
December 2020 to May 2021
• Helped the children with their meals.
• Helped them get ready for bed
• Ensured they completed all their chores
• Supervised while they did their activities
• Kept a log on each individual on their progress for the day and their behavior
• Assisted the team lead in their daily tasks for the children
• Spoke with parents about their child’s progress
Certified Nursing Assistant
Rock Hill Post-Acute Care-Rock Hill, SC
February 2017 to July 2019
I helped the residents with their daily everyday needs. This would include bathing, getting dressed, feeding them all three meals, changing them when need be, taking them to the restroom, and making sure their room is clean. I also make sure to lend a helping hand to my coworkers when they need it. Certified Nursing Assistant
Westminster Tower-Rock Hill, SC
July 2014 to February 2017
I was a nurse's aide who helped with any of the care the residents needed. I bathed them in the morning everyday, took them to the restroom, fed them breakfast, lunch, and dinner, cleaned their room, and anything else they needed me to do. I also did vitals for the nurses. I am always willing to led a helping hand to my coworkers when they need it.
Education
Business Administration (College Degree)
ECPI University-Virginia Beach, VA
August 2017 to May 2022
Certified Nursing Assistant (High school or equivalent) Rock Hill High School-Rock Hill, SC
August 2012 to June 2014
Skills
• Customer service
• Accounts receivable
• Order entry
• Language development (child development components)
• Small group instruction
• Performance-based assessments
• Analysis skills
• Behavioral task analysis
• Technical Proficiency
• Special education moral development
• Behavioral management strategy
• Cash handling
• Inside sales
• Mac OS
• Accounts payable
• Firewall
• Windows
• Observation-based student assessment
• Physical development (child development components)
• Computer literacy
• Debits & credits
• Microsoft Word
• CNA
• Filing
• Social-emotional development (child development components)
• Leadership
• Typing
• Office management
• Hands-on training
• Computer operation
• Experience with children
• Special education cognitive development
• Nursing
• Microsoft Outlook
• Financial services
• Sales
• Home Health
• Payroll
Certifications and Licenses
First Aid Certification
AED Certification
CNA
CPR Certification