Office Management and Customer Service Professional

Christine Beck

**** ***** ****** *** *******, TX 78240

Cell: 317-***-**** E-mail: **************@*****.*** Career Summary

Professional in Office Management and Customer Service, bringing valuable experience in the field along with leadership capabilities. Upholds a strong dedication to maintaining integrity and confidentiality while utilizing office-management and marketing expertise. Effectively builds rapport with both new and returning customers, fostering solid client relationships. Professional Skills

• Office Management

• Marketing

• Microsoft Office

• Scheduling

• Organization

• Inventory

• Problem Solving

• Collaborator

• Easily Adaptable

Professional Experience

Virtual Assistant, Freelance – San Antonio, TX – 1/2021 – 09/2024

• Aid with writing reports, appointment scheduling and general data entry.

• Provide research help as needed.

• Purge and organize physical office once a year.

Contact Verification/Inspection Admin (Remote), Strategic Asset Services – Foothills Ranch, CA – 08/2022 to 01/23

• Verify inspection contact information is up to date.

• Update company system with current inspection contact information.

• Scheduling Lesion between inspectors and scheduling system.

• Assist Inspector with Report Writing, Scheduling, and Photo Captioning. Child Care Provider, Kids on the Rock – Noblesville, IN – 04/2017 to 07/2020

• Promote learning and imagination through a variety of hands-on activities.

• Monitor intake and output of infants and toddlers.

• Aid with feeding and toilet training as needed.

• Create a safe environment by daily cleaning of and/or removal of broken toys.

• Transport school-age children to/from school to daycare for before school/after school care.

• Provide a quiet environment for completing homework. Office Manager/Assistant Marketing Director, Chick-fil-A Noblesville/SR 37 – 11/2012 to 06/2016

• Balance cashier’s drawers at end of Shift and reconcile previous day’s sales in INFORM.

• Monitor office supplies and places order when needed.

• Provide a clean environment for directors to perform their daily tasks.

• Maintain store’s website and Facebook page.

• Encourage employees by honoring birthdays and accomplishments.

• Update employees’ and community bulletin boards.

• Plan employee outings and organize employees’ mailboxes.

• Arrange community events to promote sales.

• Create and display marketing materials to promote products and services that are available.

• Decorate the store to create an inviting atmosphere.

• Served as Marketing Director from 1/14 – 1/15.

Child Care Provider, Kids on the Rock – Noblesville, IN – 02/2008 to 10/2010

• Promote learning and imagination through a variety of hands-on activities.

• Monitor intake and output of infants and toddlers.

• Aid with feeding and toilet training as needed.

• Create a safe environment by daily cleaning of and/or removal of broken toys.

• Transport school-age children to/from school to daycare for before school/after school care.

• Provide a quiet environment for completing homework. Education

Ohio Christian University – Bachelor’s in Multi-Disciplinary Studies

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