Front-End Applicant with Customer Service Focus
Resume:
Ja'Naya Ward
Denver, CO *****
**************@*****.***
Professional Summary
I’m a 22 year old mom seeking a full-time/ Part-time front-end position. I have exemplary customer service and communication skills and am a detail-oriented, collaborative, and punctual employee. I have experience with
Windows and Chrome OS as well as Microsoft Office, the Google Suite, and other programs. In 2019, I earned a LIFT Business Ethics Certification from the Better Business Bureau through my participation in the KidsTek program, and also in 2020, I earned the Microsoft Office Specialist Word Certification.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
SAS Retail Merchandising
Advantage Solutions-Denver, CO
June 2025 to September 2025
I am given a packet for a section that needs to be completed when I get to work. I either start on the discontinued(deleted) or start on fixture one and check the dates as i go and make everything all nice and neat.
Courtesy Clerk
King Soopers-Littleton, CO
March 2025 to May 2025
• I would read customers with the five Friendly’s and ask them if they need bags and if they have their bags
• I would beg the customers groceries and ask them if they need assistance with anything else?
• I would do a store sweep, collect all the trash around the store and clean the bathrooms
• I would go outside and collect carts to make sure that the carts inside were stopped and swept to make sure that it was nice and clean outside
Amazon Fulfillment Associate
Amazon Warehouse-Englewood, CO
April 2024 to October 2024
• I would either being pulling the packages for the person who is stowing or I would be stowing myself.
• When everything was finished being pulled and stowed we would get routes whenever they were ready and get the packages and bags ready for the drivers Cashier
Smok barbecue-Denver, CO
August 2022 to September 2023
As the cashier we take the customers order explain different items on the menu ask if the are okay with everything on certain items. We would take the food to the table and bus it after they leave. For opening we do sauces fill the ice machine up sweep and mop put the paper towels out. For closing we take down all the sauces and put them in the fridge we make sure everything is clean and dried and everything is stocked.
Graveyard Cashier
Maverik-Thornton, CO
April 2023 to May 2023
At maverick I will greet customers as they came in ask how everything was going checked their ID if they were getting tobacco products and i will go around and check food temperatures when it came to the time to do it take out the trash fill up ice bags and stock the ice box i will also stock up the cups and tops and straws if we we’re running low clean the drinks and slushy machines and change out the sanitizer buckets.
Operation Associate
Gopuff-Denver, CO
January 2022 to March 2023
At my job we accept and pack orders that come through the system. We receive and put away items that we got from our suppliers we just make sure everything is stocked and up to day. Team Member
BILLY SIMS BBQ-Edgewater, CO
October 2021 to January 2022
My position at this job is I greet customers as they come in give them a run down if the menu if they are new ask if they at dinning in or taking out. Then I’ll take their orders ask all the necessary questions and then ring them. I will prep food clean up and close down the restaurant. Sales Associate
Lakeshore Learning Materials-Lone Tree, CO
October 2020 to October 2020
My position at lakeshore learning where fretting customers at the door and seeing if they needed help with finding anything, getting items for online ordering ready, ring up customers and telling them about the deals and membership and coupons that will be available. Also focusing on what the kids like and what they don’t like and listening to the parents to see what stage their child is in and recommend certain items that will fit with what they are looking for. Education
High school diploma or GED
High school diploma
Skills
• Sales
• Food allergen management
• Microsoft Office
• Food handling
• POS
• Casual dining experience
• Order picking
• Food preparation
• Microsoft Word
• Cherry picker
• Basic math
• Order entry
• Cashiering
• Microsoft Excel
• Grilling
• Catering
• Cooking
• Inventory control
• Food hygiene
• Numeracy
• Cash handling
• Leadership
• Teamwork
• Active learning
• Working with people with disabilities
• Serving
• Guest relations
• Hospitality
• Experience with children
• Microsoft PowerPoint
• Childcare
• Food service
• Cash register
• Photography
• English
• Store management
• Customer service
• POS systems
• Math
• Restaurant experience
• Time management
• Materials handling
• Fine dining experience
• Typing
• Kitchen experience
• Computer skills
• Heavy lifting
• Food safety
• Cross-contamination prevention
• Windows
• Grocery store
Languages
• English
Certifications and Licenses
Food Handler Certification
September 2021 to September 2024
I had earned my food handler training in Colorado and doesn’t expire for 3 years ServSafe
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